Support Services Specialist

CellNetix Pathology & Laboratories • Tukwila, WA

9d • $21 - $27 • Onsite

About The Position

An unwavering pursuit of Excellence in Patient Care - Every Diagnosis, Every Day. This is what we stand for. CellNetix Pathology & Laboratories is headquartered in the Seattle area in our state-of-the-art Central Processing Laboratory. As one of the largest AP labs in the United States, with over 300 staff members and 60+ distinguished Pathologists, we offer some of the most technologically advanced resources and service menus in the region. In addition, our cutting-edge Molecular Laboratory with next-generation sequencing offers groundbreaking personalized medicine testing. Our lab continues to grow in technology and scientific advancement while offering our employees a wide array of training and career progression pathways in Administration, Laboratory and Hospital Support, Histology, Cytology, Infectious Diseases, Molecular, Grossing and more. If our mission of patient care resonates with you, Come Grow With Us in Pursuit of Excellence. Position Summary: The Support Services Specialist completes a wide variety of customer services tasks serving both our clients and our company's internal departments by phone, e-mail, fax and face-to-face communications. They help organize weekly tumor boards by preparing slides and accession consult cases as needed. They also pull reports, help solve problems, and support the pathologists. It is important that the Support Services Specialist abides by HIPAA regulations, practices and Personal Protective Equipment (PPE) procedures where appropriate as this position may be exposed to a number of environmental hazards. This position may be selected by supervisor as Lead with Lead responsibilities. Position Schedule: M-F 9:00am - 5:30pm, onsite

Requirements

• High school diploma
• Medical terminology, preferred

Responsibilities

• Phone calls including scheduling& dispatching for procedures, report revisions, verbal test add-on requests
• Resolve specimen issues including missing and/or inaccurate information
• Route slides to all CellNetix locations
• Prepare tumor board slides for pathologists
• Accessions consult cases
• Pulls weekly reports for consult cases
• Batch scans slides for the slide library
• Modify internal systems with physician contact information
• Other duties as assigned

Benefits

• CellNetix offers a comprehensive benefits plan.
• Medical, Vision, Prescription company paid options. Employee only HSA $0.00/per month or Employee only PPO $45.90/per month. Dependent plans also available.
• Dental company paid options. Employee only $0.00/per month. Dependent plans also available.
• 401K company match up to 4%
• Paid Time Off (PTO) 0-3 Years of Service: Accrue up to 15 days per year 4-7 Years of Service: Accrue up to 20 days per year 8-12 Years of Service: Accrue up to 25 days per year 13+ Years of Service: Accrue up to 30 days per year
• Holiday Pay 6 paid holidays per year 2 floating holidays per year
• Company paid Life and Disability insurance.
• Fully subsidized ORCA public transportation card and free parking at most sites.
• Company paid Norton LifeLock Identity Protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees