Support Services Representative
About The Position
At Securian Financial, the internal title is Business Operations Rep Overview: Operation Support Services serves as an internal support center for work processes involving Individual Life and Annuity products. Associates within this department balance independent work with a team environment in an area that experiences fluctuating volumes, daily time constraints and continual improvements in operational efficiency. Operation Support Services Representatives provide excellent customer service performing a variety of support activities for Life Policy Administration, Life New Business, Annuity Policy Administration and Annuity New Business. Services including the assembly and mailing of new issue life/ annuity policies and in-force reissue policy pages, advisor and life/annuity image and electronic assembly of facultative Reinsurance cases and address changes .
Requirements
- Strong analytical skills and attention to detail
- Good judgment/decision-making skills and organizational skills
- Strong written and verbal communication skills
- Willingness to maintain a positive and compassionate attitude in a high volume setting
- Ability to work independently and in a team environment
Responsibilities
- Preparing documents for clients and agents
- Processing and preparing Annuity Contracts
- Processing and preparing Individual Life policies
- Research and composing documents for Financial Professionals
- Other duties as assigned by Supervisor
Benefits
- Paid time off: We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what’s important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
- Leave programs: Securian’s flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
- Holidays: Securian provides nine company paid holidays.
- Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian’s 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
- Health insurance: From the first day of employment, associates and their eligible family members – including spouses, domestic partners and children – are eligible for medical, dental and vision coverage.
- Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
- Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including: Mental Wellness and Disability Pride at Securian Financial Securian Young Professionals Network Securian Multicultural Network Securian Women and Allies Network Servicemember Associate Resource Group
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
