About The Position

Consummate Customer Care: Support Services (EVS) Supervisor Full-Time | Overnight Shift | 11 pm - 7 am Weekend and Holidays Rotating Schedule NewYork-Presbyterian Columbia University Irving Medical Center Step into NewYork-Presbyterian/Columbia University Medical Center , where support services professionals are the heart and soul of our hospital wide mission: Putting Patients First. Empower Environmental Services professionals to deliver extraordinary patient experiences. Be the face of caring, proactive customer service on a tight knit team. Serve as a liaison to world-renowned medical staff. Ensure the highest levels of cleanliness, safety and hospitality for all patients and employees. Provide inspiring, action-oriented leadership that fosters consistency, results and personalized service across our hospital. In this role, under the supervision of the Manager of Environmental Services/Linen Services, you will assist in coordinating the distribution activities of the Linen Services Department and functions in a direct employee capacity for department operations in accordance with established procedures. Additionally, you will supervise the work activities of linen personnel to ensure clean, orderly, and attractive, timely delivery of clean linen throughout the hospital and the collection of soil returns. Distributes work assignments and recommends need for additional equipment. This position includes supervisory responsibility. This position shift is for Overnight Time 11 pm -7 am, with weekends and holiday rotation, and coverage for supervisor staff on other shifts when necessary. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.

Requirements

  • Associates Degree.
  • Minimum two years of previous work-related experience.
  • Basic knowledge of EVS and laundry, preferably in a large institution.
  • Solid interpersonal and communication skills.
  • Excellent supervisory skills.
  • Familiarity with computers and MS suite.
  • Familiarity with Joint Commission Standards and Quality Assurance.
  • Competency in carrying on staff HR responsibilities.

Nice To Haves

  • Bachelor's Degree.
  • Leadership experience.

Responsibilities

  • Assist in coordinating the distribution activities of the Linen Services Department
  • Supervise the work activities of linen personnel
  • Ensure clean, orderly, and attractive, timely delivery of clean linen throughout the hospital and the collection of soil returns.
  • Distributes work assignments and recommends need for additional equipment.
  • Coverage for supervisor staff on other shifts when necessary.
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