SUPPORT SERVICES COORDINATOR RFT
About The Position
St. Louis Public Library is seeking a Support Services Coordinator. Our ideal candidate is detailed and flexible, with excellent communication and customer service skills. The candidate will help provide depth and administrative support to SLPL’s Support Services departments (Building Services / Custodial, Facilities & Maintenance, Human Resources, Public Safety, and Receiving & Delivery), advancing our goal of providing excellent service to internal and external customers. The Support Services Coordinator is organized, proactive, and understands the importance of collaboration. In this role you will: Provide administrative support and backup for the Support Services departments. Serve as administrator for the Library’s incident reporting system, fleet management system, and other departmental software systems. Act as administrator for the database that processes and maintains badges, ID photos, and access control for Library employees. Act as liaison with the Technology Department to ensure system access, distribution lists upkeep, and Microsoft Active Directory population. Manage system and compliance for employee parking assignments. Serve as the initial point of contact for Central Library facility rentals. Provide logistical and control systems support for events and programs at Central Library or other locations. Perform projects and tasks as assigned by supervisor and other managers. You will need to be: Personable, responsive, and able to build relationships at all levels of the organization. Capable of effectively presenting information and responding to questions from groups of staff and external colleagues. Proficient in the use of standard computer applications. Flexible, positive, and willing to work with colleagues to successfully overcome challenges. Organized, detail-oriented, with strong time management skills, and able to work with competing tasks and priorities.
Requirements
- A Bachelor’s Degree OR one year certificate from college or technical school; OR two years related experience.
- Experience working in software administration.
- Strong communication skills.
- Collaborative spirit and excellent teamwork skills.
- Strong organizational and time management skills.
Nice To Haves
- Experience in public libraries, non-profits, or governmental institutions preferred, but not required.
Responsibilities
- Provide administrative support and backup for the Support Services departments.
- Serve as administrator for the Library’s incident reporting system, fleet management system, and other departmental software systems.
- Act as administrator for the database that processes and maintains badges, ID photos, and access control for Library employees.
- Act as liaison with the Technology Department to ensure system access, distribution lists upkeep, and Microsoft Active Directory population.
- Manage system and compliance for employee parking assignments.
- Serve as the initial point of contact for Central Library facility rentals.
- Provide logistical and control systems support for events and programs at Central Library or other locations.
- Perform projects and tasks as assigned by supervisor and other managers.
Benefits
- Medical, dental, and life insurance.
- Paid vacation, holidays, and sick days.
- Pension plan through the Employees Retirement System of the City of St. Louis.
- Professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
