Support Service Specialist (Accounts Payable)

Ashley Furniture Industries•Arcadia, WI

4d•Onsite

About The Position

Are you detail-oriented, organized, and ready to start your career in finance? Ashley Furniture is seeking a Support Services Specialist to join our Finance team and support critical accounting operations including data entry, payables processing, auditing, and vendor dispute resolution. This is an entry-level role perfect for someone who wants to build foundational finance skills while working for a Fortune 500 company. You'll gain hands-on experience in accounts payable, financial reporting, month-end close activities, and cross-functional collaboration—all while being part of a supportive team that values integrity, trust, and getting things done right.

Requirements

High school diploma or equivalent (required)
1 year of experience in transportation, finance, or related field (required)
Entry-level candidates with relevant coursework or internships encouraged to apply
Strong attention to detail and accuracy in data entry
Excellent verbal and written communication skills
Effective time management and organizational skills
Ability to work independently and as part of a team
Analytical and problem-solving mindset
Proficient computer skills, including Microsoft Office Suite (especially Excel)
Ability to handle multiple projects simultaneously and meet deadlines
Professional demeanor when working with vendors and coworkers
Maintain high level of confidentiality

Nice To Haves

Display empathy, understanding, and patience with employees and external customers
Respond professionally in situations with difficult vendor or customer issues
Thrive in a fast-paced environment with strong demands
Working knowledge of continuous improvement processes (a plus)

Responsibilities

Process & Audit Payables
Audit carrier payables for payment processing, ensuring accuracy across all systems
Document receipt of carrier-collected CODs and provide to Credit team for processing
Review and maintain invoice approval process systems
Monitor & Report Expenses
Accurately report, monitor, and audit expenses from company-paid programs (parking, showers, cash advances, fuel, lodging, etc.)
Ensure data entry accuracy and maintain financial records
Support Month-End & Audit Activities
Assist with month-end close processes and annual external audit activities
Provide documentation and support to finance team as needed
Collaborate Across Teams
Work as liaison between ADH Departments and Corporate AP Shared Services
Provide information and resolve vendor disputes professionally
Cross-train as backup for other team members
Process Improvement & Documentation
Maintain and create Standard Operating Procedure (SOP) documents for new processes or improvements
Identify opportunities to improve efficiency and accuracy
Model Ashley's Core Values
Demonstrate ethics, integrity, and trust in all job functions
Work professionally with vendors and coworkers, treating everyone with enthusiasm and respect

Benefits

Competitive hourly pay+ comprehensive benefits
Entry-level opportunity with clear growth path in finance
Fortune 500 stability – work with the #1 furniture brand in the world
Hands-on training – learn accounts payable, auditing, month-end close, and financial reporting
Supportive team environment – work with experienced finance professionals who invest in your development
Cross-functional exposure – collaborate with Credit, AP, and ADH departments
Values-driven culture – integrity, trust, and teamwork are at our core

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