Support Partner (PT) - Surprise, AZ

A New Leaf•Surprise, AZ

7d•$19•Onsite

About The Position

Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve. New Leaf’s West Valley Housing Assistance Center located in Surprise will offer emergency housing in 7 apartment-style units to families and individuals experiencing homelessness. This program gives families an opportunity to obtain housing, find work, and save money to be able to secure a more permanent or long-term home. As a Support Partner, you will be at the forefront of providing support and care to individuals in times of need. Your efforts will directly impact lives and contribute to the creation of a safer and more nurturing environment.

Requirements

HS Diploma/GED required
Must be at least 21 years of age
Valid Driver’s License with reliable transportation
Current Auto Liability Insurance
Clean 39 Month Motor Vehicle Record
Must be able to obtain Class One Fingerprint Clearance Card immediately upon hire (if there are any uncertainties whether an applicant may have to go through an appeal process; they are encouraged to complete that process prior to applying as an invalid card will result in termination of employment)
Required to complete our "New Hire Orientation" held on the first work week of employment, Monday-Friday, 8am-5pm in Mesa, AZ – HR Campus; subject to change upon completion of orientation requirements which may grant early release of orientation before Friday; orientation not offered evenings or weekends.

Nice To Haves

1+ years of experience working with homeless or economically disadvantaged populations preferred
Demonstrate and provide strong communication skills both verbally and in writing.
Committed to teamwork and have the ability to establish and maintain effective working relationships.
Demonstrate a basic understanding of Trauma Informed Care.
The skills necessary to engage and work with others from diverse ethnic and cultural groups, coupled with always maintaining professionalism.
Able to maintain proper professional and personal boundaries, while protecting our Resident’s Rights.
Bilingual in Spanish-Preferred

Responsibilities

Document (verbal/written) and submit significant and routine paperwork such as shift reports, daily activities, special concerns, client entry/exit forms, etc.
Answer and screen phone calls (multiple lines), and be able to provide resources/screening crisis calls.
Assist with the introduction of program and facility orientation.
Brief residents on program rules, chores, housekeeping requirements, fire safety instructions, social distancing, Universal precautions and assuring adherence.
Participate in resident supervision on a regular basis as required by state law and A New Leaf policy.
Provide varied verbal and physical crisis interventions as needed.
Assist with maintaining program appearance; cleanliness and maintenance of agency physical plant, equipment and/or agency vehicles. May report repairs and maintenance needs.
Prepare and/or assist with meal/snack preparation serving, and cleanup. Responsible for overseeing and coordination of Volunteer Meal Program.
Able to operate 12-15 passenger vehicles, when necessary.
May be required to pick up and transport donations to the Shelter and/or our Donation Center.