Support Manager, Inbound Vessel Close

CMA CGM Group • Nashville, TN

49d

About The Position

Responsible for supervising associate performance and participating in the daily activities performed by the Inbound Vessel Close department. Manage escalated issues for external and internal customers as well as any items delegated by management. Assure the proper training and execution for managing all IBVC tasks. Provide feedback, coaching and mentoring to staff members.

Requirements

• High School Diploma or GED required
• 1-3 years general experience
• 3-5 years industry experience
• Work collaboratively with other departments and individuals
• Excellent and clear communication skills, both written and verbal
• Provide fair and open feedback
• Active listener
• Excellent judgment and decision making
• Time management - to manage one's own time and assist with the time of others
• Service-oriented
• Knowledge of principles and procedures for personnel recruitment, selection, training
• Understanding of the company's HR policies

Nice To Haves

• Bachelor's degree preferred

Responsibilities

• Manage performance of team through annual performance evaluations and corrective action.
• Problem resolution
• Team Support, Coaching/Mentoring, Timesheet review
• Process Review
• Reporting
• MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Support Activities for Transportation
• Education Level: High school or GED