Support II, Quality

MasterBrand Cabinets LLC•Jasper, IN

8d•$17 - $31

About The Position

We're looking for a detail-oriented and analytical Support II, Quality professional to join our team in Jasper, United States. In this role, you will provide essential support to our quality assurance operations, ensuring that our products and processes meet the highest standards of excellence. You will work collaboratively with quality teams to maintain compliance, identify improvements, and support the delivery of quality outcomes across the organization.

Requirements

2+ years of experience in quality assurance, quality control, or a related support role
Strong attention to detail and analytical skills with the ability to identify discrepancies and inconsistencies
Proficiency in data analysis and the ability to interpret quality metrics and trends
Excellent organizational and time management skills
Solid understanding of quality standards, procedures, and best practices
Experience with quality management systems and documentation
Strong written and verbal communication skills
Ability to work independently and as part of a collaborative team
Problem-solving mindset with a focus on continuous improvement

Nice To Haves

Familiarity with statistical analysis tools or quality software (preferred)
Knowledge of industry-specific quality standards such as ISO 9001, Six Sigma, or similar methodologies (preferred)
Experience with root cause analysis and corrective action processes (preferred)

Responsibilities

Assist in conducting quality inspections, testing, and audits to verify compliance with established quality standards and procedures
Document and analyze quality data, identifying trends, patterns, and areas for improvement
Support the investigation of quality issues and non-conformances, including root cause analysis and corrective action tracking
Maintain accurate and organized quality records, reports, and documentation in accordance with regulatory requirements
Collaborate with cross-functional teams to implement quality improvements and process enhancements
Perform routine quality control checks and communicate findings to relevant stakeholders
Support the development and maintenance of quality management systems and procedures
Assist in training and onboarding new team members on quality processes and best practices
Monitor and report on key quality metrics and performance indicators
Respond to quality-related inquiries and provide technical support to internal teams