Support Engineer

Diversey•Lawton, OK

3d•$75,900 - $126,500

About The Position

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com . The primary focus is to provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with sales management to develop and execute chemical programs. Communication with sales management regarding account activities is vital to keep all stakeholders informed. Weekly reporting and inventory management are integral tasks to maintain oversight and accountability. Conducting necessary testing at the account to verify the safety and efficacy of treatment programs is essential. In the event of issues at customer sites, proactive engagement is key, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies. Data analysis plays a crucial role in evaluating program performance, aiding in decision-making processes for ongoing improvements. A successful candidate will enjoy collaborating with and supporting process owners in a factory environment to proactively lead and implement continuous improvements.

Requirements

B.S. in Science or Engineering (preferred)
1-3 years industry experience (pulp & paper or water treatment preferred)
Documented results making process improvements, solving complex and non-routine technical problems
Project management experience
Strong relationship building skills
Good communication skills both written and oral with multiple organizational levels
Experience learning new concepts and/or technology and applying them
Ability to work with autonomy
Must have a valid Driver’s License and acceptable Motor Vehicle Record
Solid mechanical and electrical aptitude and skills.
Proficiency in MS Office programs (Word, Excel, PowerPoint)

Responsibilities

Provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment.
Collaborate closely with sales management to develop and execute chemical programs.
Communicate with sales management regarding account activities to keep all stakeholders informed.
Weekly reporting and inventory management.
Conduct necessary testing at the account to verify the safety and efficacy of treatment programs.
Proactively engage in the event of issues at customer sites, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies.
Data analysis to evaluate program performance, aiding in decision-making processes for ongoing improvements.
Collaborate with and support process owners in a factory environment to proactively lead and implement continuous improvements.