Support Engineer

Exa • San Francisco, CA

9d • Onsite

About The Position

Exa is building a search engine from scratch to serve every AI application. We build massive-scale infrastructure to crawl the web, train state-of-the-art embedding models to index it, and develop super high performant vector databases in rust to search over it. We also own a $5m H200 GPU cluster and routinely run batchjobs with 10s of thousands of machines. This isn't your average startup :) As a Support Engineer at Exa, you'll help to provide customer and internal team support by executing on engineering problems as they arise.

Requirements

• Several years of programming experience (Ex. could build a server in node.js)
• Have experience responding to customer inquiries
• Excited to diagnose and trouble shoot technical issues
• Care about the problem of finding high quality knowledge and recognize how important this is for the world

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed