Support Engineer, Staff

Qualcomm • San Diego, CA

4d • $48 - $72

About The Position

As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space.

Requirements

• Bachelor's degree and 4+ years of Support Engineering or related work experience.
• OR
• Associate's degree and 5+ years of Support Engineering or related work experience.
• OR
• High School Diploma or equivalent and 6+ years of Support Engineering or related work experience.
• Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.
• Proficient in different operating systems including Windows and Linux
• Proficient in Microsoft Office Products such as Excel, PowerPoint, Word
• Proficient in documentation processes and procedures
• Proficient in Testing methodology
• Good understanding of Python scripts
• Proficient in Debugging methodology and problem solving
• Proficient in Mutli-Tasking and handing multiple tasks in parallel
• Proficient in communication skills
• Ability to operate in dynamic environments
• Ability to learn, adapt quickly and take initiative
• Strong attention to details

Nice To Haves

• Background in wireless, automation is preferred

Responsibilities

• Lab inventory tracking and updating
• Swapping and installing different lab and testing equipment
• Reviewing logs and providing feedback
• Provide daily status report and updates on tasking
• Organize the lab equipment keep the lab tight and clean.
• Using problem solving skills to solve issues that might arise in the lab
• Support if needed running testing
• Install tools and software on PCs
• Maintain lab PCs and debug any tools issues that arise from automation
• Monitor test results and report issues when arise

Benefits

• We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees