Support Associate - Front Office (Oncology)

Dayton Physicians•Middletown, OH

11h•Onsite

About The Position

Are you looking to expand your medical office experience? Dayton Physicians Network is looking to add a Support Associate - Front Office to our Oncology team at our Middletown location! Summary: The Front Office Support Associate provides support to all functions within the medical office. Duties to include, but are not limited to: answer and route incoming calls; patient check in and out; collect co-payments/deductibles; update patient demographic information, schedule appointments; pull, file, scan medical records; various administrative tasks as required. Schedule: Monday through Friday 8:00am - 4:30pm No evenings, weekends or holidays! Work/life balance schedules Why work for Dayton Physician's Network? Full-time employees are eligible for health, dental and vision benefits Company holidays and a flexible holiday! Generous Paid Time Off (PTO) Package Additional accrual increase after 1 year of service with Dayton Physicians! 401K Scrub Allotments Yearly Bonus Program Dayton Physicians Network as an Independent Practice <--- Watch video here! DPN Core Value Expectations: The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following: C OMPASSION: the patient is at the center of all we do A CCOUNTABILITY: we hold ourselves accountable for our actions R ESPECT: we show respect for others E XCELLENCE with Innovation: we strive for excellence in all we do S ERVICE through Collaboration: we provide service to our patients, team members and community.

Requirements

Requires a High School Diploma or GED
At least one (1) year of previous experience working in a Medical Office or administrative position
Excellent oral and written communication
Working knowledge of Microsoft Office, including Word, Excel and Outlook
Experience working with a Practice Management system
Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.

Nice To Haves

2-3 years’ experience is preferred.

Responsibilities

Answer and route incoming calls
Obtains, verifies and updates patient demographic information
Collects and records co-payments and/or deductibles
Verifies charts contain all necessary paperwork
Schedules return appointments, as required
Scans medical records for EMR as needed or requested
Ensures patient waiting area is free from trash and clutter
Assists other office support positions as needed or requested
Follow all health care privacy and safety rules and adheres to Dayton Physicians Core Values
Other duties as assigned