Support Assistant | Meals On Wheels Program

MIDLAND CARE CONNECTION INCTopeka, KS
Onsite

About The Position

A support assistant in this role is a versatile team member who helps ensure the smooth daily operation of a Meals on Wheels program by rotating through a variety of responsibilities. They assist with meal preparation and delivery, ensure delivery bags are accurately packed based on client needs, and support volunteers by coordinating routes and helping load vehicles. In addition to hands-on service, they provide office support such as answering phones, maintaining records, and tracking inventory, while also assisting with events, surveys, and program activities. The position requires strong communication, organization, and time-management skills, as well as a commitment to confidentiality, teamwork, and high-quality customer service for clients, staff, and volunteers.

Requirements

  • High school diploma or equivalent (GED)
  • Strong communication skills with the ability to interact with people from diverse professional, cultural, social, and economic backgrounds
  • Ability to maintain accurate records and prepare reports
  • Valid Kansas or Missouri driver’s license
  • Active automobile liability insurance
  • Motor Vehicle Record (MVR) that meets organizational insurability standards

Nice To Haves

  • Previous experience in customer service, food service, delivery, or administrative support
  • Experience working with volunteers or in community-based programs
  • Basic computer skills and familiarity with organizational software systems
  • Strong organizational and time-management abilities
  • Ability to multitask and adapt to rotating responsibilities
  • Experience handling confidential information appropriately

Responsibilities

  • Assist with meal preparation and delivery
  • Ensure delivery bags are accurately packed based on client needs
  • Support volunteers by coordinating routes and helping load vehicles
  • Answer phones
  • Maintain records
  • Track inventory
  • Assist with events
  • Assist with surveys
  • Assist with program activities

Benefits

  • 403(b) ERISA Retirement Plan
  • On-site education center to provide professional development and CEU credits
  • Free Employee Assistance Program (EAP) for employees and dependents
  • Uniform Allowance Program
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