At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Purpose Statement: We empower RPM's success through exceptional technology solutions and support delivered with a concierge-level commitment to service excellence. We partner across all Teams and departments, recognizing that every technical challenge represents a business goal waiting to be achieved. We combine proven best practices with the agility to innovate; ensuring RPM excels in a rapidly evolving industry. Our approach combines proactive problem-solving with responsive support, ensuring technology enhances the growth of our associates and therefore RPM. Through continuous learning, strategic thinking, and a genuine passion for enabling others, we transform IT solutions from a service function into a strategic advantage. One interaction, one solution, one innovation at a time. Position Summary This position will have responsibilities in the day-to-day support of RPM's property management systems (PMS-Yardi/RealPage). This role requires independent judgment in diagnosing complex system issues, evaluating business impact, and determining the most effective solutions. The Analyst will assess, prioritize, and resolve multiple support requests in potential areas such as CRM, leasing and rents, property websites, expense and invoice processing, or other system functions, ensuring they are completed efficiently, timely, and accurately.