Support Account Manager
ServiceNow•Orlando, FL
427d
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Support Account Manager (SAM) at ServiceNow plays a critical role in delivering exceptional customer satisfaction by acting as a central point of contact for support-related activities. This position involves both proactive and reactive services, focusing on high-profile strategic customers. The SAM is responsible for driving cross-functional teams to resolve customer issues, presenting to management, and ensuring alignment between ServiceNow applications and customer needs. The role emphasizes continual improvement and effective communication with customers and internal teams.
