Supply Parts Manager (51282)
About The Position
The Supply Parts Manager is a full-time position based in Wichita, KS, responsible for overseeing counter and warehouse staff, managing inventory, and handling purchasing from authorized vendors. This role involves direct customer interaction, including providing sales quotes, managing accounts receivables, and resolving customer queries. The manager is also tasked with maintaining high safety standards, ensuring productive time management, and communicating effectively with all levels of management to uphold professional customer service. Additionally, the position requires creating and refining operational procedures and managing the business to meet established Key Performance Indicators.
Requirements
- Proficiency using Microsoft Office Suite and other software solutions
- Good business math skills
- Excellent organizational and time management habits
- Strong oral and written communications skills
- Excellent leadership and coaching skills
- Service and solution-oriented focus
- Self-starter and motivated to increase sales and service
- Accomplishes tasks efficiently without compromising service quality
- High School Diploma or GED
- 5+ years of experience working with supply parts in the construction industry or related
- 5+ years of supervisory experience
- 3+ years of inventory experience
- 3+ years of customer service experience
- Valid Driver License with an acceptable driving record
- Must possess or obtain Class B Commercial Driver License and DOT Medical Card
Nice To Haves
- Associate's or Bachelor’s Degree preferred
Responsibilities
- Supervising counter and warehouse staff at your work location
- Managing inventory which includes staying apprised of stock levels, anticipating stock calls and demands, and evaluating turn
- Purchasing parts from authorized Supply Division vendors
- Learning the customer’s expectations for today and the future and periodically checking back with the customer with advance knowledge of sales and special pricing on parts they frequently order
- Providing sales quotes and using skilled expertise to close the sale
- Gaining knowledge and awareness about the current area market
- Managing your accounts receivables report to ensure customers remain current on their invoice payments and maintaining awareness for slow-paying customers, COD and “NO Sale” customers
- Displaying flexibility and openness to change and encouraging others to stay open to changes and improvements in policies and procedures
- Maintaining the highest integrity for safety by following all safety guidelines, reinforcing and teaching safety SOP’s and inspecting work areas continually to ensure workers comply with safety procedures and protocols
- Organizing and managing your time productively to ensure the highest possible return to the Company and its customers
- Communicating with all levels of management to ensure that all service to our customers is handled in the most professional manner, which includes a strong focus on honesty and integrity in all transactions
- Creating and/or refining procedures relating to ordering, shipping, receiving
- Contacting customers by phone, email or in person to answer queries and solve problems that supply parts specialists are not authorized to solve independently
- Managing the business to meet Key Performance Indicators (KPI’s) as established by the General Manager
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1-10 employees
