Supply Chain Quality Manager, Amazon Key

Amazon • Las Vegas, NV

4h

About The Position

We're seeking an experienced Supply Chain Quality Manager to oversee Supplier
Quality across Amazon Key programs. This role will be responsible for ensuring
products are manufactured for quality throughout the entire product lifecycle by
establishing goals, monitoring performance, conducting failure analysis,
international trade and compliance, and implementing automation.

You'll collaborate closely with cross-functional groups within the Amazon Key
(and Ring) organization. The ultimate goal is to ensure our customer received
the right product, in the right place, at the right time. Every day will be
different and additional responsibilities may be added based on the needs of our
customers.

At Amazon Key, our mission is to empower our customers, both businesses and
consumers, to easily manage access to their homes and workplaces. As part of the
Amazon Devices and Ring team, we're inventing new devices, software, and
services to solve critical access challenges for our customers.

Requirements

• 2+ years of program or project management experience
• 2+ years of supply chain experience
• Knowledge of International Organization for Standardization (ISO), International Electrotechnical Commission (IEC), or regulatory requirements or standards

Nice To Haves

• Knowledge of Lean principles and DMAIC methodology
• Experience in requirement gathering and ability to write clear and detailed requirement document
• Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python

Responsibilities

• Ensure products comply with Amazon's quality, performance, reliability, as well as safety and trade requirements worldwide
• Drive manufacturing excellence through data-driven approaches to identify quality trends, predict potential issues, and implement preventive measures across supplier networks
• Manage and coach suppliers to improve quality management systems, manufacturing processes and customer satisfaction; utilize AI-powered analytics to provide data-driven recommendations and Supply Chain automation improvement
• Design and operate scalable quality management programs and develop best-in-class processes and systems
• Own Global Field Replenishment Strategy and RMA
• Communicate quality and process requirements effectively to non-technical stakeholders through data visualization and analytical insights

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed