Supply Chain Quality Manager (SCQM)

Scalian•Kinston, NC

64d

About The Position

Scalian is seeking a Supply Chain Quality Manager (SCQM) with a strong foundation in supply chain operations, quality management systems, and supplier performance recovery. In this role, you will take full ownership of quality performance across critical suppliers, driving corrective actions, recovery plans, and continuous improvement initiatives to ensure quality and compliance throughout the supply chain. Your primary responsibility will be to mitigate supplier-related quality issues, manage quality recovery plans, and collaborate with internal stakeholders and external partners to ensure consistent delivery of conforming parts, materials, or services.

Requirements

Bachelor’s degree in Supply Chain, Quality, Engineering, or related field
3–5 years of experience in supplier quality management, supplier development, or supply chain operations
Proven experience managing supplier corrective actions and driving recovery plans
Strong understanding of quality standards, quality tools (8D, FMEA, control plans), and regulatory compliance
Familiarity with supply chain management systems (SAP preferred) and strong Excel/data analysis skills
Excellent interpersonal and communication skills; ability to influence cross-functional teams and external partners
Strong analytical mindset with a proactive and solution-oriented approach
Ability to manage multiple priorities under pressure and deliver measurable quality outcomes

Responsibilities

Lead quality recovery efforts for underperforming suppliers by managing root cause investigations, containment actions, and long-term corrective action plans
Respond quickly and effectively to supplier quality crises to minimize supply chain disruptions and ensure continuity of supply
Monitor supplier quality performance using key indicators such as PPM, non-conformance reports (NCRs), audit findings, and first article inspection (FAI) results
Initiate and manage improvement or escalation plans based on supplier performance data and trends
Collaborate cross-functionally with procurement, engineering, manufacturing, and internal quality teams to align on quality expectations and drive consistent standards
Facilitate structured problem-solving activities such as 8D reports, 5 Why analysis, and root cause workshops with suppliers
Conduct or support supplier audits, quality system evaluations, and production readiness reviews in line with industry and customer requirements (e.g., ISO 9001, AS9100, APQP, PPAP)
Ensure suppliers comply with all relevant regulatory, contractual, and quality management system standards
Track and report progress of supplier recovery activities, ensuring clear communication with internal stakeholders and customers
Develop and maintain supplier quality scorecards, using data to identify trends and drive continuous improvement initiatives

Benefits

To acquire experience in different critical industries and projects while working for the same company
To have a competitive salary and a great benefits package
To access trainings that focus on expanding your knowledge while staying up to date with cutting edge technologies and best practices
To have a clear career development plan that suits your goals
To have the possibility of working abroad through our mobility program thanks to our international presence
To join a dynamic, specialized and fast-growing group where communication is key and where every team member is valued.
To be part of a team where having fun is essential.

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