Zoetis-posted 5 days ago
Full-time • Intern
Kalamazoo, MI
5,001-10,000 employees

The Operational Excellence and Training Internship offers students the opportunity to work closely with the Supply Chain Project Management team, applying operational excellence and training skills to drive process improvements and continuous improvement across key initiatives. The intern will collaborate alongside the team that manages new product and market introductions and oversees artwork changes for the Sites brands, gaining hands-on exposure to real-world supply chain execution. Operational Excellence and Training Intern (Supply Chain) Location: Kalamazoo, MI Kalamazoo Global Manufacturing and Supply (GMS) offers a full-time 13 week internship as part of the OpEx and Training Team. The student will work on improvement projects across the site, collaborating with stakeholders in different departments to accomplish their goals.

  • Process Improvement Initiatives: Work alongside cross-functional teams to assess existing processes Employ process mapping and value stream analysis to identify inefficiencies Conduct root cause analyses and assist in developing improvement strategies
  • Apply Lean/Continuous Improvement tools (e.g., value stream mapping, 5S, SIPOC, root-cause analysis) to identify bottlenecks, standardize work, and reduce cycle time. Participate in continuous improvement initiatives
  • Training & Instructional Design: Develop and deliver training materials (SOPs, work instructions, quick-reference guides, and brief trainings) to enable consistent execution across teams Collaborate with Subject Matter Experts to develop training materials Analyze operational data to define baselines, track KPIs, and quantify impact; prepare dashboards and summaries for stakeholder updates.
  • Statistical/Data Analysis Utilize statistical tools to analyze process data and draw meaningful conclusions
  • Working toward a Bachelor’s or Master’s degree in Supply Chain, Industrial Engineering, Operations Management, Business, or related field.
  • Minimum requirement: currently in junior or senior year.
  • Foundational knowledge of Lean/CI or Six Sigma concepts; exposure to process mapping and standard work preferred.
  • Strong analytical and Excel/Sheets skills; familiarity with data visualization tools (e.g., Power BI/Tableau) is a plus.
  • Clear written and verbal communication skills with the ability to create concise training content and present findings.
  • Proactive, organized, and collaborative; comfortable managing multiple tasks and engaging with cross-functional stakeholders.
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