Supply Chain Process Improvement Specialist

VCU Health•Mechanicsville, VA

About The Position

The Supply Chain Operations Process Improvement Specialist is responsible for analyzing, designing, and optimizing supply chain processes to improve efficiency, reduce costs, and enhance service levels. This role ensures that procurement, logistics, inventory, and distribution processes are streamlined and aligned with business objectives. Essential Job Statements Operational Management: Evaluate and improve end-to-end supply chain processes including procurement, warehousing, transportation, and order fulfillment. Oversight of the Constrained Item Review and Action Team – manage item health tracker and approved product substitutes in the ERP Identify bottlenecks and inefficiencies in supply chain workflows and implement corrective actions. Collaborate with cross-functional teams (e.g., procurement, logistics, IT, finance) to ensure process alignment and integration. Develop and maintain process documentation, SOPs, and workflow diagrams. Monitor supply chain KPIs (e.g., inventory turnover, order accuracy, delivery lead time) and report on performance. Lead continuous improvement initiatives using Lean, Six Sigma, or other methodologies. Support digital transformation and automation efforts within the supply chain. Ensure compliance with regulatory requirements and internal policies. Miscellaneous Responsibilities: Demonstrates the ability to perform other duties as assigned and/or participates in special projects to support the mission of VCUHS and the Department. Accepts alternate assignments, as required. Patient Population Not applicable to this position. Employment Qualifications Required Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field. Preferred Education: Combination of education and experience may be considered in lieu of a degree. Licensure/Certification Required: N/A Licensure/Certification Preferred: Lean Six Sigma certification (Green Belt or higher) Minimum Qualifications Years and Type of Required Experience 3–5 years of experience in supply chain operations or process improvement. Strong analytical and problem-solving skills. Proficiency in supply chain software (e.g., Workday, SAP, Oracle, JDA) and process mapping tools. Knowledge of Lean, Six Sigma, or other process improvement frameworks. Excellent communication and stakeholder engagement skills Other Knowledge, Skills and Abilities Required: Previous work experience in a JIT inventory program. Previous experience using a personal computer with Microsoft office applications and automated inventory/tracking system. Other Knowledge, Skills and Abilities Preferred: Experience with supply chain analytics and data visualization tools. Project management certification (e.g., PMP). Familiarity with sustainability and risk management in supply chain operations. Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. Prolonged periods of working alone. Physical Requirements Physical Demands: Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Hazards: Mental/Sensory – Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all: • One college and four health sciences schools • An academic medical center • A Level I trauma center • One of only two NCI-designated cancer centers in Virginia • The region’s only full-service children’s hospital • More than 800 physicians in 200 specialties • With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.

Requirements

3–5 years of experience in supply chain operations or process improvement.
Strong analytical and problem-solving skills.
Proficiency in supply chain software (e.g., Workday, SAP, Oracle, JDA) and process mapping tools.
Knowledge of Lean, Six Sigma, or other process improvement frameworks.
Excellent communication and stakeholder engagement skills
Previous work experience in a JIT inventory program.
Previous experience using a personal computer with Microsoft office applications and automated inventory/tracking system.
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.

Nice To Haves

Lean Six Sigma certification (Green Belt or higher)
Combination of education and experience may be considered in lieu of a degree.
Experience with supply chain analytics and data visualization tools.
Project management certification (e.g., PMP).
Familiarity with sustainability and risk management in supply chain operations.

Responsibilities

Evaluate and improve end-to-end supply chain processes including procurement, warehousing, transportation, and order fulfillment.
Oversight of the Constrained Item Review and Action Team – manage item health tracker and approved product substitutes in the ERP
Identify bottlenecks and inefficiencies in supply chain workflows and implement corrective actions.
Collaborate with cross-functional teams (e.g., procurement, logistics, IT, finance) to ensure process alignment and integration.
Develop and maintain process documentation, SOPs, and workflow diagrams.
Monitor supply chain KPIs (e.g., inventory turnover, order accuracy, delivery lead time) and report on performance.
Lead continuous improvement initiatives using Lean, Six Sigma, or other methodologies.
Support digital transformation and automation efforts within the supply chain.
Ensure compliance with regulatory requirements and internal policies.
Demonstrates the ability to perform other duties as assigned and/or participates in special projects to support the mission of VCUHS and the Department.
Accepts alternate assignments, as required.