Supply Chain Operations Specialist

Rain Media/Organics Ocean•Scottsdale, AZ

2d•Remote

About The Position

Are you a detail driven supply chain professional who thrives on ownership, accuracy, and operational follow-through? Rain Media I Organics Ocean, is hiring a Supply Chain Operations Specialist to act as the operational engine of our supply chain. You will be the crucial link between our inbound purchasing, 3PL fulfillment, and our advanced data infrastructure. This is a hands-on, execution focused role responsible for ensuring PO orders are created correctly, supplier timeline are tracked closely, invoices and shipments reconcile cleanly, and procurement data is accurate and up to date at all times, that sits at the intersection of cost control, inventory availability, and operational continuity. This role is tactical and execution-focused, not strategic sourcing. Supplier selection, capacity planning, and demand forecasting are owned by leadership. You will own the day-to-day execution: PO creation, supplier follow-ups, shipment and invoice reconciliation, tracker accuracy, and documentation flow. Success in this role means leadership can trust that procurement data is current, clean, and reliable without needing to double-check. Who we are: Organics Ocean We are a premium direct-to-consumer supplement brand helping people live healthier lives through science-backed, clean, and effective products. We’re not a company where things stay the same. We test, we optimize, we innovate, and we want someone who thrives in that kind of high-accountability, fast-paced environment. Why join our team? High-growth eCommerce brand: Driven by innovation and fast execution, Organics Ocean has seen 350% year over year growth. Ownership & Accountability: We trust our team members to take full ownership of their responsibilities. You are empowered to lead, execute, and improve without micromanagement. We value individuals who take initiative, hold themselves accountable, and drive meaningful results. A team of high performers: We push boundaries, move fast, and get things done. The company is in a hockey stick growth phase. This is not a good fit for those who don’t want to grow.

Requirements

2-4 years (or 2+ years of highly technical experience) in eCommerce/DTC Operations, Supply Chain Analytics, or 3PL Account Management. (We are looking for tech-agile executors, not traditional procurement negotiators).
Hands-on experience with purchase order workflows, invoice processing, and supplier coordination.
Working knowledge of QuickBooks (required) — able to create, manage, and track POs and related documentation.
ERP experience (required) — Fufil.io, Cin7, or NetSuite
Exceptional spreadsheet skills (Advanced Google Sheets/Excel: INDEX/MATCH , XLOOKUP , complex data formatting).
Comfortable managing multiple suppliers, timelines, and operational tasks simultaneously.
Demonstrated "systems-thinking" ability—you understand how a data entry error in one system cascades into downstream analytics.
Clear communicator with strong follow-through and the ability to keep stakeholders aligned.
Willingness to work US time zones, regardless of geographic location.
Access to a computer
Reliable internet connection
Reliable and distraction-free work environment

Nice To Haves

Previous experience migrating data into or operating within a Tier 1/Tier 2 ERP system.
Familiarity with SQL, BigQuery, or Business Intelligence dashboarding tools (Looker, PowerBI, Tableau).
Experience using Generative AI tools (Gemini, NotebookLM, ChatGPT) to accelerate daily workflows, learn new systems, or troubleshoot spreadsheet formulas.
Experience in supplements, nutraceuticals, CPG, or DTC eCommerce operations.
Experience supporting supplier scorecards or vendor performance management.
Experience supporting dual-sourcing strategies or multi-vendor allocation planning.
QuickBooks certification.
Familiarity with COA collection and documentation workflows (analysis not required).

Responsibilities

Own the purchase order process after SIOP meetings, including creating, issuing, and tracking POs.
Create and manage POs and related workflows inside QuickBooks.
Coordinate supplier communications including pricing updates, timelines, and delivery confirmations.
Act as the ultimate "Data Steward," maintaining perfectly accurate PO trackers and ensuring all physical inventory movements are mirrored in our digital systems (Google Sheets, ClickUp, etc.).
Ensure data cleanliness so our BigQuery ML models receive unbroken, accurate feeds.
Collaborate seamlessly with cross-functional data and operations teams to ensure our data pipeline maintains absolute integrity from the point of purchase to executive dashboarding.
Support invoice management by organizing supplier invoices, tracking open items, and preparing documentation for internal approval workflows.
Track supplier production timelines and delivery schedules to ensure inventory arrives when expected.
Coordinate with suppliers on order status, shipment schedules, and delivery changes.
Support escalation workflows when delivery timelines are missed, working with internal stakeholders as needed.
Maintain supplier contact details and key documentation, ensuring clean records across systems.
Support a future supplier scorecard process by tracking on-time delivery data and performance metrics for quarterly review.
Coordinate with carriers and 3PL partners (including TFL) to support smooth inbound logistics and receiving.
Track inventory movements related to POs and confirm deliveries are properly documented and recorded.
Support reconciliation of large POs with multiple shipments by aligning packing slips, receiving records, and invoices.
Identify and flag exceptions such as missing documents, mismatched shipments, incorrect PO allocations, or incomplete receiving.
Support upcoming ERP implementation by learning current workflows and helping define improved future-state processes.
Assist with data cleanliness, documentation, and workflow consistency to ensure a smoother transition into an ERP environment.
Help build repeatable procurement processes that reduce manual work and eliminate preventable fire drills.