Supply Chain Manager III: Labor Planning, WWRR Labor Planning

Amazon • Bellevue, WA

5h • $115,400 - $160,000

About The Position

The Supply Chain Manager for Labor Planning is a senior individual contributor responsible for designing and delivering end-to-end labor planning solutions across sites and the broader network. This role operates at the intersection of tactical execution and long-term strategic planning, requiring the ability to function independently, navigate ambiguity, and drive decisions that affect multi-site operations and organizational outcomes. In this role, the manager owns both weekly operational labor planning cycles and longer-horizon analyses that integrate forecasting, transportation, capacity, and finance workstreams. The SCM is expected to set goals, harmonize cross-functional perspectives, and develop scalable, automated solutions that improve labor planning accuracy and cost efficiency across the network.

Requirements

• 5+ years of supply chain experience
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
• Experience using prompt engineering and an ability to effectively interact with AI systems

Nice To Haves

• 3+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• 5+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
• Ability to translate business requirements into AI-driven solutions

Responsibilities

• Conduct weekly labor planning for sites and network
• Develop hiring plans and variable labor plans
• Perform labor planning bridging
• Generate weekly reporting on site execution, execution to plan, and labor plan accuracy performance
• Bridge network performance to leadership
• Own input assumptions for supply chain management
• Own short-term capacity management
• Collaborate with Finance on operational plan management/audit and attribution of performance variances
• Delineate responsibilities with Operations and Finance teams
• Collaborate with Demand Planning, Forecasting, and Transportation teams on load-balancing and deviation in arrivals
• Determine cost of inaccurate labor plans
• Optimize labor planning according to costs
• Invest in and produce products that automate labor planning
• Integrate long-term labor planning with capacity planning team
• Develop peak, prime week, and sales labor plans
• Mentor and develop junior team members
• Update weekly labor planning models with latest forecasts, run optimization scenarios, and perform variance bridging
• Compile weekly reporting on execution performance, rate metrics, and cost impact of planning inaccuracies
• Lead network labor plan review with senior leadership, presenting hiring strategies and facilitating trade-off discussions
• Collaborate with Forecasting on volume changes and Transportation on inbound deviations affecting labor timing
• Reconcile assumptions with Finance to attribute performance variances and support OP management
• Progress strategic projects, including peak season labor planning
• Respond to ad hoc escalations on staffing shortages or urgent scenario analysis requests

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed