Supply Chain Manager II, North America Transportation Execution , Long Term Planning

Amazon • Arlington, VA

19h

About The Position

Amazon is seeking a Supply Chain Manager to identify, develop, and integrate innovative solutions and programs that lead to improvements redefining customer experience standards in our North American transportation network. This network encompasses all operations delivering shipments from fulfillment centers and third-party locations to customers worldwide. As a Supply Chain Manager on the Planning Team, this role involves analyzing delivery performance across the North American transportation network, identifying improvement opportunities, and taking business improvement programs from inception to successful implementation. This includes building stakeholder relationships, addressing transportation network design, and developing innovative programs to drive improvements in transportation processes. In a typical day, the manager will review input submissions from Last Mile or Middle Mile partners, validate data accuracy, flag inconsistencies, and collaborate with network design and carrier management teams to align on planning assumptions. They will use modeling tools for scenario analyses for long-term carrier allocation, prepare summaries for senior leadership, participate in cross-functional planning syncs, and work with product teams to refine planning tools. The role requires balancing strategic thinking with hands-on data work in a fast-paced, ambiguous environment. The North America Transportation Execution, Long Term Planning team is responsible for shaping the future of Amazon's transportation network, combining data-driven analysis with strategic planning to optimize shipment movement. The team operates at the intersection of operations, technology, and carrier management, focusing on delivering programs that improve customer experience at scale, valuing ownership, intellectual curiosity, and a bias for action.

Requirements

• 3+ years of project/program management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 2+ years of supply chain experience
• Bachelor's degree
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.

Nice To Haves

• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Master's degree in supply chain management, operations, engineering, analytics or related field
• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• Experience with scripting language (e.g., Python, Java, or R)
• Experience in transportation network design, carrier management, or logistics optimization
• Familiarity with transportation management systems (TMS) or warehouse management systems (WMS)
• Background in e-commerce, retail, or high-volume distribution operations
• Advanced technical skills in SQL, ML techniques, and data visualization tools

Responsibilities

• Create network plans and validate all individual inputs to ensure planning outputs are built on verified, well-understood stakeholder inputs
• Manage stakeholders across multiple planning teams operating in distinct networks, each requiring a tailored understanding of their business context
• Identify standardization and automation opportunities in the planning process, and replicate best practices across teams
• Cultivate and maintain relationships with planning, execution, and finance partners to ensure trusting, productive working relationships
• Manage communications for internal and external stakeholders on program status, timelines, and deliverables
• Make key decisions and recommendations concerning strategies and escalations as needed
• Identify process gaps and opportunities to streamline and automate tasks to reduce overall planning cycle timelines

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level