Supply Chain Coordinator

Wabtec•State College, PA

1d•$39,000 - $50,000

About The Position

The Supply Chain Coordinator is a crucial role in customer satisfaction & operational efficiency. It will support the Operations and Planning teams by executing daily order-management, shipment-tracking, and supply-chain data updates. This role serves as a key communication point for the SCE planning email inbox, ensuring customer inquiries are addressed, ship dates are accurate, and risks to on-time delivery are identified and escalated. The Supply Chain Coordinator processes RMAs, updates work order release/completion timing, revises shipment commitments, and maintains accurate late-code and promise-date data within the ERP system. This position ensures product movement aligns with customer expectations and internal production schedules while supporting continuous improvement across planning processes.

Requirements

2+ years of experience in supply chain, production planning, or order management.
Strong organizational and decision-making abilities.
Proficiency with ERP systems
Strong analytical skills and understanding of supply-chain workflows.
Effective communication skills across teams.
Ability to work independently with high accuracy
Attention to Detail
Communication Skills
Time Management & Prioritization
Problem-Solving
Customer Focus
Analytical Thinking
Collaboration & Teamwork
Adaptability
Initiative & Follow-Through
Systems & Technology Proficiency
Organizational Skills
Continuous Improvement Mindset
Conflict Resolution
Reliability & Accountability

Nice To Haves

Experience with RMA processing or shipment coordination.
Knowledge of Lean or continuous improvement principles.
Customer Service experience
Advanced Excel or reporting tool proficiency.
Experience in manufacturing environments.

Responsibilities

Manage the State College planning email inbox and provide timely responses to internal customers
Ensure product delivery dates are met and escalate risks to missed shipments.
Process and track RMAs to ensure accuracy and proper documentation.
Update revised shipment dates in the ERP system.
Update work order release and completion dates.
Maintain and update late codes, sales lead time metrics, and promise-date accuracy.
Collaborate across departments for alignment on order status and delivery expectations.
Support missed-shipment reviews with root-cause details and corrective actions.
Initiate and assist in continuous improvement initiatives