About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Raleigh Hospital, a campus of Duke University Hospital, is located in Raleigh, North Carolina, with 204-beds, and offers a comprehensive array of services. This position is directly responsible for leading all day-to-day activities of the Supply Chain Associates (Levels 1 & 2) within the Operating Room and Sterile Processing service lines. This role involves process improvements, relationship building, establishing performance expectations, and maintaining team morale.

Requirements

  • High School Diploma or G.E.D. required.
  • At least 1 year of experience in distribution, warehousing, logistics, or material handling.
  • Ability to exert 20 to 50 pounds of force occasionally.
  • Ability to push/pull heavy case carts (loaded and unloaded) requiring up to 100 pounds of exertional force daily.
  • Frequent reaching, lifting, stooping, and bending are essential to daily duties.
  • Ability to navigate complex clinical environments and build relationships with surgical teams.
  • Possess a sense of urgency and a proactive, customer-based philosophy.
  • Strong oral and written communication skills.
  • Proficiency in computerized inventory management environments.

Nice To Haves

  • Postsecondary education in Logistics, Supply Chain, or a related field.
  • Previous experience navigating a hospital setting and working within an Operating Room environment (OR Exposure).
  • Prior knowledge/experience in Sterile Processing (SPD) workflows and instrumentation.
  • Experience assembling equipment.
  • Prior warehouse experience.
  • Valid Driver’s License (may be required).

Responsibilities

  • Support day-to-day supply chain functions in assigned areas, including the OR, Sterile Processing, and STAT rooms.
  • Assemble case carts for surgical supplies.
  • Plan and schedule work for stockroom and warehouse personnel to ensure adequate manning and space for surgical supply tasks.
  • Fulfill surgical orders and manage inventory for Pyxis stations and PAR areas.
  • Work closely with Nursing and OR staff to perform par maintenance and adjustments.
  • Lead the handling of incoming and outgoing shipments, ensuring Goods Receipts are verified and recorded.
  • Coordinate with Procurement to manage backorders and product conversions, keeping clinical customers informed of status changes.
  • Identify and implement department improvements related to safety, FIFO rotations, and shelf spacing optimization.
  • Track daily output and performance metrics, reporting product outages or increased utilization to leadership.
  • Serve as the Subject Matter Expert (SME) for surgical supply chain functions to provide a single point of contact for clinical customers.

Benefits

  • $2500 Commitment Bonus

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

101-250 employees

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