Supplier Relationship Manager

Workiva Inc.

1d•$106,000 - $172,000

About The Position

The Supplier Relationship Manager (SRM) supports the Global Strategic Sourcing & Procurement function, with a focus on contract performance, supplier risk management, and corporate responsibility initiatives. This role leads the development and tracking of standardized KPIs for key suppliers, driving ongoing performance improvement. Reporting to the Head of Sourcing & Procurement, the SRM oversees the supplier lifecycle, integrating ESG priorities and identifying opportunities to improve processes, performance, innovation, and technology adoption. The role also benchmarks industry practices and shares insights with suppliers and internal stakeholders to strengthen overall supplier performance.

Requirements

Bachelor’s degree in Supply Chain, Business, Engineering, or a combination of education and relevant experience
6+ years of experience in strategic sourcing, procurement, or a related function
Strong knowledge of procurement principles, compliance requirements, contract negotiation, and ESG considerations
Experience in value chain management with demonstrated analytical capability
Ability to prioritize and deliver time-sensitive projects in a fast-paced environment
Experience managing third-party contracts and improving related processes
Proven ability to identify strategic opportunities and recommend actions that strengthen organizational and supplier performance
Experience in monitoring contract performance, renewals, and RFx processes
Familiarity with value chain sustainability and ESG programs, including supplier diversity initiatives and supporting tools
Experience developing and implementing social and environmental standards or procedures
Strong quantitative skills, including data analysis and data mining
Ability to communicate and build relationships with internal stakeholders and external suppliers at operational and executive levels
Effective negotiation and influencing skills
Ability to build trust-based, collaborative partnerships across functions
Willingness to travel up to 25%
Reliable internet access for any period of time while working remotely, as we embrace flexible work arrangements

Nice To Haves

Experience working cross-functionally with teams such as Legal, Security, ESG, IT, and Accounting

Responsibilities

Develop and manage supplier survey strategy, performance evaluations, and reporting aligned with performance standards and corporate responsibility goals
Partner with Sourcing Managers on RFx initiatives for software and professional services, identifying opportunities to increase spend with diverse suppliers
Manage contractual risks across complex projects and support the resolution of escalations
Collaborate with business stakeholders to evaluate supplier performance, manage day-to-day relationships, and coordinate QBRs
Improve processes related to third-party and contingent workforce management
Review and maintain supplier records, including categorization, tiering, contacts, diversity classifications, and certification updates
Support contract management activities, including SLAs, MSAs, and SOWs
Incorporate sustainability objectives into supplier scorecards using defined benchmarks and performance targets
Analyze the supplier portfolio and recommend diverse suppliers through approved diversity platforms
Contribute to customer disclosures and questionnaires from a procurement and value chain perspective
Define and track supplier KPIs to support performance monitoring, contract renewals, and QBR discussions
Support and maintain the Strategic Sourcing & Procurement M&A framework