Supplier Quality Program Senior Manager

GE Appliances•Louisville, KY

About The Position

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Hands-on Supplier Quality Engineer supporting the design and development of NPI Programs. The PQM, Program Quality Manager, will steer the program in identifying suppliers, leveraging supplier expertise, oversight of APQP and the 9-Step Process, qualification of parts, and developing an on-going Supplier Quality system. Position Supplier Quality Program Senior Manager Location USA, Louisville, KY How You'll Create Possibilities JOB DESCRIPTION / RESPONSIBILITIES: Integral member of NPI Program teams, providing supplier quality ownership of programs from concept to launch. This person will represent the larger supplier quality commodity business teams and, with the use of APQP/Lean best practices, support on-time and on-budget implementation of programs. Communicate program details between the multiple site program teams and the larger supplier quality organization. Concisely summarize and communicate program status/risks to executive management as it relates to supplier readiness. Leverage Strategic Suppliers’ expertise early in NPI process to streamline program cost, quality, and time metrics. Manage the 9-Step Quality Engineering Process activities with key supply base interactions and guide early supplier engagement on critical value streams for the program. Manage PRR and early component reviews with technology, the commodity business team, and potential suppliers while providing inputs to engineering drawings that align technology requirements with proposed supplier's process capabilities. Develop and help execute the program supplier quality strategies required for execution of the program including developing new suppliers and managing significant changes to our current supply base. Develop and manage schedules supporting program milestones and requirements for supplier tooling, equipment, and gauging. Ensure alignment with GEA factory site processes. Track supplier process development through PPAP for each component of the program, identify high risk tools or processes, and develop cross functional abatement plans to address these risks. Track and address any supplier quality issues through the launch of the program and into production. Validate that all program deviations have been closed or have appropriate action plans with CBT ownership. Manage resolution of all issues impacting quality and schedule (program timelines). Lead supplier qualification activities and support Sourcing Reviews in the NPI process and provide leadership in resolving related issues. Support Supplier Business and Technical surveys as required. Some domestic and international travel may be required. Ensure all CTQ’s are identified and a data collection strategy is agreed upon.

Requirements

Engineering or Technical (Physics, Chemistry, Mathematics) Bachelor's degree required
Working knowledge of GD&T as it applies to engineering drawings, the 9-Step Quality Engineering Process, and APQP
Minimum 7 years of experience in Quality, Supply Chain or Technology
Knowledge and prior working experience with new product introductions (NPI)
Experienced change agent with outstanding facilitative leadership and problem solving skills
Exceptionally sound project/program management experience & track record with cross-functional teams
Demonstrated process development and problem solving through the application of statistical quality control tools for process and product controls such as SPC, Gage R&R, FMEA, DOE
Demonstrated high energy, proactive self-starter, team player with an energetic desire to win
High level of personal ownership with ability to hold others accountable for results
Excellent oral and written communication, presentation, and systematic skills
Excel and database expertise
10-20% Travel to sites and supplies

Nice To Haves

Previous NPI Experience
Demonstrated success in previous SQE or PQM roles or equivalent
Prior experience working with international suppliers
Demonstrated Lean/APQP/DFM/DFA experience
Six Sigma Black Belt
Demonstrated ability to independently manage, develop, and implement proactive project plans both globally and domestically

Responsibilities

Integral member of NPI Program teams, providing supplier quality ownership of programs from concept to launch.
Represent the larger supplier quality commodity business teams and, with the use of APQP/Lean best practices, support on-time and on-budget implementation of programs.
Communicate program details between the multiple site program teams and the larger supplier quality organization.
Concisely summarize and communicate program status/risks to executive management as it relates to supplier readiness.
Leverage Strategic Suppliers’ expertise early in NPI process to streamline program cost, quality, and time metrics.
Manage the 9-Step Quality Engineering Process activities with key supply base interactions and guide early supplier engagement on critical value streams for the program.
Manage PRR and early component reviews with technology, the commodity business team, and potential suppliers while providing inputs to engineering drawings that align technology requirements with proposed supplier's process capabilities.
Develop and help execute the program supplier quality strategies required for execution of the program including developing new suppliers and managing significant changes to our current supply base.
Develop and manage schedules supporting program milestones and requirements for supplier tooling, equipment, and gauging.
Ensure alignment with GEA factory site processes.
Track supplier process development through PPAP for each component of the program, identify high risk tools or processes, and develop cross functional abatement plans to address these risks.
Track and address any supplier quality issues through the launch of the program and into production.
Validate that all program deviations have been closed or have appropriate action plans with CBT ownership.
Manage resolution of all issues impacting quality and schedule (program timelines).
Lead supplier qualification activities and support Sourcing Reviews in the NPI process and provide leadership in resolving related issues.
Support Supplier Business and Technical surveys as required.
Ensure all CTQ’s are identified and a data collection strategy is agreed upon.