Supplier Quality Engineer

Jabil•Salisbury, NC

10d

About The Position

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. At Jabil, we make the world’s best brands better by designing, manufacturing, and delivering end-to-end solutions on a scale. Our Salisbury, NC site supports high-growth cloud infrastructure customers—from server and rack integration to data-center subsystems—where quality, speed, and traceability are non-negotiable. How will you make an impact? We are launching a new manufacturing site in Salisbury, NC focused on server systems, racks, and liquid-cooled infrastructure products. We are seeking a Supplier Quality leader with proven results standing up supplier quality at a facility from ground zero—creating the processes, developing the team, qualifying suppliers, and driving stable ramp to volume. You will lead supplier quality strategy and execution across electrical and fluid handling supply chains. You will also manage a team of Incoming Quality Inspectors, establish robust incoming controls and escalation pathways while partnering closely with Engineering, NPI, Operations, and Program Management. What will you do? New Site Build-Out (Ground Zero) Stand up the Supplier Quality function for a new facility: governance, SOPs, templates, and operating cadence. Establish and deploy PPAP-based supplier readiness expectations aligned to customer requirements and internal standards. Build a scalable model for supplier onboarding, qualification, risk tiering, and ongoing supplier performance management. Supplier Qualification, Audits & PPAP Execution Lead supplier capability assessments and qualification activities (QMS/process audits, special process validation, traceability, calibration, ESD controls as applicable). Own supplier PPAP strategy and execution including: Design records & change control alignment. Process Flow, PFMEA, Control Plan MSA/GR&R, capability studies (Cp/Cpk where applicable) FAI / dimensional layouts Material certs, compliance requirements Part Submission Warrant (PSW) approval and supplier readiness sign-off Drive supplier corrective actions and verify effectiveness through data and re-validation. NPI → Ramp → Sustaining for Servers, Racks & Liquid Cooling Partner with Engineering/NPI to identify CTQs and ensure suppliers can meet form/fit/function, reliability, and cosmetic expectations. Support quality planning and validation for: Servers & Racks: Motherboards and all critical & non-critical components Electromechanical: PCBAs, harnesses, connectors, fans, PSUs, subassemblies Liquid Cooling Products: cold plates, manifolds, CDUs, pumps, heat exchangers, QD couplers, hoses/tubing, seals Ensure supplier processes support leak integrity, cleanliness/contamination control, material compatibility, and thermal performance. Incoming Quality & Supplier Performance Management Lead Incoming Quality Control strategy: inspection plans, sampling, gage control, inspection work instructions, and disposition workflows. Build and manage supplier performance scorecards (PPM/DPPM, escapes, OTD, COPQ, audit performance). Lead containment and escalation for supplier issues (stop-ship criteria, sorting, deviations/waivers, MRB support). Corrective/Preventive Action & Continuous Improvement Drive structured problem solving with suppliers using 8D / A3 / 5-Why / Ishikawa. Implement preventive actions tied to PFMEA risk reduction and field/production feedback. Drive supplier process improvement focused on yield, cycle time, reliability, and cost of quality. People Leadership (Inspectors) Lead, coach, and develop a team of Incoming Quality Inspectors (scheduling, training, work allocation, and performance management). Build training and certification plans for inspectors (inspection methods, blueprint/GD&T basics, gage use, workmanship standards). Ensure consistent execution of incoming inspection and clear escalation to SQE/Engineering. How will you get here? Startup mindset: structured, fast, practical—build it right, then scale it. Strong risk judgement, understands accurate vs must be “good enough to launch safely.” Supplier influence without authority can drive action through clarity and standards. Strong executive communication: can turn quality chaos into decision-ready updates. What Success Looks Like (First 6–12 Months) PPAP-based supplier readiness framework deployed for the site. Critical suppliers qualified with stable processes and approved PPAPs prior to ramp. Incoming inspection system runs smoothly with trained inspectors and clear escalation. Reduced supplier escapes and measurable improvement in PPM/DPPM and COPQ during ramp.

Requirements

Startup mindset: structured, fast, practical—build it right, then scale it.
Strong risk judgement, understands accurate vs must be “good enough to launch safely.”
Supplier influence without authority can drive action through clarity and standards.
Strong executive communication: can turn quality chaos into decision-ready updates.
Bachelor’s degree in engineering (Mechanical, Manufacturing, Electrical, Industrial, or related).
7+ years’ experience in Supplier Quality / Manufacturing Quality in complex electromechanical products.
Demonstrated success building or scaling quality systems at a new site or major facility expansion.
Strong working knowledge and hands-on leadership using PPAP (PFMEA, Control Plan, MSA, capability, PSW).
Experience leading supplier audits and driving corrective actions to verified closure.
Ability to operate hands-on in a manufacturing environment (supplier floor + site floor).
Up to 25% to suppliers and partner sites (domestic; occasional international if needed)

Nice To Haves

Experience with data center hardware, servers, rack integration, or high-performance computing.
Experience with liquid cooling systems (leak, contamination, corrosion, seal integrity, material compatibility failure modes).
Working knowledge of ISO 9001 environment and customer audit readiness.
Lean/Six Sigma (Green Belt+) or equivalent structured CI experience.

Responsibilities

Stand up the Supplier Quality function for a new facility: governance, SOPs, templates, and operating cadence.
Establish and deploy PPAP-based supplier readiness expectations aligned to customer requirements and internal standards.
Build a scalable model for supplier onboarding, qualification, risk tiering, and ongoing supplier performance management.
Lead supplier capability assessments and qualification activities (QMS/process audits, special process validation, traceability, calibration, ESD controls as applicable).
Own supplier PPAP strategy and execution including: Design records & change control alignment. Process Flow, PFMEA, Control Plan MSA/GR&R, capability studies (Cp/Cpk where applicable) FAI / dimensional layouts Material certs, compliance requirements Part Submission Warrant (PSW) approval and supplier readiness sign-off
Drive supplier corrective actions and verify effectiveness through data and re-validation.
Partner with Engineering/NPI to identify CTQs and ensure suppliers can meet form/fit/function, reliability, and cosmetic expectations.
Support quality planning and validation for: Servers & Racks: Motherboards and all critical & non-critical components Electromechanical: PCBAs, harnesses, connectors, fans, PSUs, subassemblies Liquid Cooling Products: cold plates, manifolds, CDUs, pumps, heat exchangers, QD couplers, hoses/tubing, seals
Ensure supplier processes support leak integrity, cleanliness/contamination control, material compatibility, and thermal performance.
Lead Incoming Quality Control strategy: inspection plans, sampling, gage control, inspection work instructions, and disposition workflows.
Build and manage supplier performance scorecards (PPM/DPPM, escapes, OTD, COPQ, audit performance).
Lead containment and escalation for supplier issues (stop-ship criteria, sorting, deviations/waivers, MRB support).
Drive structured problem solving with suppliers using 8D / A3 / 5-Why / Ishikawa.
Implement preventive actions tied to PFMEA risk reduction and field/production feedback.
Drive supplier process improvement focused on yield, cycle time, reliability, and cost of quality.
Lead, coach, and develop a team of Incoming Quality Inspectors (scheduling, training, work allocation, and performance management).
Build training and certification plans for inspectors (inspection methods, blueprint/GD&T basics, gage use, workmanship standards).
Ensure consistent execution of incoming inspection and clear escalation to SQE/Engineering.

Benefits

Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities