Supplier Performance Manager, OneMHS - Field Fixed

Amazon • Nashville, TN

1d

About The Position

Amazon installs a significant quantity of new buildings every year. The
historical model has been to allow each integrator to use their own equipment,
controls, subsystems, and methodologies. While that has allowed Amazon to be
successful to this point, the variability between buildings has proven difficult
to support and scale. One MHS’ charge is to build partnerships to focus on
consistency and scalability across our network of the future. We will be
partnering with key suppliers to help them scale up their manufacturing
capabilities to keep up with our needs, as well as refining their designs to
drive innovation and operational uptime and better meet the specific needs of
Amazon’s operational environment. In partnership with WWDE, OMHS will challenge
the status quo on our Gen14 AR sortables building by focusing on critical
equipment, controls, and system implementation methods.

We are seeking a Supplier Performance & Risk Manager to join our One-MHS team,
and lead the different functions across supplier performance & risk. This role
will focus on establishing the right metrics to measure risk & performance,
scalable mechanisms to measure risk & performance while optimizing supplier
performance and driving continuous improvement across our supplier base for
equipment & components for MHE systems.

This role will be accountable for tracking OMHS procurement goals, resolving
quality and performance issues, and leading value engineering initiatives. The
ideal candidate will be a strategic thinker, a problem solver, and a strong
communicator with a proven track record in procurement or supply chain
management.

Requirements

• 10+ years of working cross functionally with tech and non-tech teams experience
• 6+ years of managing, analyzing and communicating results to senior leadership experience
• 7+ years of supply chain experience
• Experience defining program requirements and using data and metrics to determine improvements
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Can work proactively and independently, meet deadlines, and deliver on projects and tasks
• Experience in establishing scalable mechanisms for supplier risk & performance management
• Proven experience in managing supplier relationships, resolving performance issues, and driving continuous improvement initiatives.
• Experience in supplier capacity planning
• Ability to communicate performance expectations through supplier QBR's
• Experience mapping supplier design and technology roadmaps
• Experience in supplier risk identification and mitigation strategies
• Experience in contract manufacturing operations
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. Experience with data analytics and visualization tools.

Nice To Haves

• Experience delivering projects within scope, time, budget and quality

Responsibilities

• Lead a team of performance managers across OMHS procurement team
• Establish scalable mechanisms including AI enabled tools for tracking the supplier risk & performance across our wide supplier base
• Be accountable & drive the team for the resolution of quality and performance issues that require structural fixes, working cross-functionally to implement effective solutions.
• Lead value engineering and quality improvement initiatives to enhance supplier performance and reduce costs.
• Manage supplier capacities across equipment and services, ensuring alignment with Amazon's needs and identifying opportunities for optimization.
• Measure and analyze supplier performance using aligned metrics across the MHE value chain, providing insights and recommendations for improvement.
• Conduct Monthly Business Reviews (MBRs) with suppliers to share performance data, discuss challenges, and collaborate on action plans.
• Collaborate with internal stakeholders, including category managers, procurement teams, and business units, to ensure supplier performance aligns with strategic goals.
• Develop and maintain robust supplier performance metrics and reporting, ensuring timely and accurate data for decision-making.
• Manage supplier relationships, acting as a key negotiator and escalation point for performance-related issues.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed