Supervisor | Resource Management Center | Full Time Days

Methodist Le Bonheur Healthcare•Memphis, TN

1d•Onsite

About The Position

This position provides direct oversight of the Resource Management Center's schedulers and staffing coordinators, ensuring department compliance with staffing, scheduling, and timekeeping policies and protocols. The role also assists the Director in scheduling and staffing efficiency initiatives. The company, with over a century of service in healthcare in Memphis and the Mid-South, strives to be an employer of choice, fostering a talent-rich organization where Associates can grow their careers while caring for others. Working at MLH involves carrying forward the mission of community care and impacting patient lives through compassion, service excellence, and a consistent drive for quality.

Requirements

High School Diploma or Equivalent
1-3 years of experience in Healthcare
Proficient knowledge of the business structure of clinical areas, nursing staffing structure, and staffing office operations.
Proficient Knowledge of hospital staffing/scheduling policies and procedures.
Ability to determine appropriate course of action in complex situations and guide colleagues to optimal resolution.
Ability to organize multiple tasks and projects and maintain control of own and others' work flow.
Ability to prioritize and execute multiple tasks within deadlines with minimal supervision.
Must be able to to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.
Excellent verbal and written communication skills with the ability to interact well with leaders and staff.
Must be proficient in the Microsoft Office programs (Word, Excel) as indicated in the specific function within the department.
Ability to perform basic arithmetic calculations.

Nice To Haves

Associates Degree
Technical Degree or Diploma

Responsibilities

Collaborates with facility leadership and frontline associates to ensure associate schedules are published and updated according to department requirements.
Promotes effective communication concerning all scheduling, staffing and payroll applications.
Ensures scheduling and payroll related activities are performed consistently and in a timely manner.
Demonstrates successful partnerships with facility leaders and frontline associates to balance unplanned schedule changes.
Leads daily staffing plans for all areas of coverage responsibilities.
Provides timekeeping oversight while ensuring compliance to scheduling guidelines and pay rules.
Ensures schedule and staffing department deadlines are met.
Leads daily shift huddles promoting clear direction and effective communication with team members.
Coaches and mentors associates while ensuring consistent, unbiased support.
Gathers, prepares and continuously updates schedule, staffing and timekeeping data.
Generates staffing reports at the request of leader.
Assists Director in special projects.
Fulfills job responsibilities of schedulers and staffing coordinators in their absence.
Performs other job functions as assigned.