RazerStore - Supervisor (King of Prussia)
About The Position
Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work , offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally. Job Responsibilities : The Retail Supervisor plays a key role in leading and supporting the sales floor team to deliver an exceptional in-store experience. This role ensures daily operations run smoothly, associates are supported, and customers receive excellent service.
Requirements
- 2+ years of retail supervisory or assistant manager experience, with at least 3 years in a KPI-driven sales environment.
- Proven ability to drive sales, meet targets, and support overall store performance.
- Strong leadership and team management skills, with the ability to coach, train, and motivate employees.
- Excellent communication and interpersonal skills; bilingual abilities are a plus.
- Experience with inventory management, merchandising, and retail operations.
- Proficiency in POS systems, cash handling, and basic retail math.
- Working knowledge of Microsoft Word and Excel.
- Strong organizational, time management, and problem-solving skills.
- Understanding of sales techniques, pricing, promotions, and customer service best practices.
- Flexible availability, including evenings, weekends, and holidays.
Nice To Haves
- Experience supporting hiring, onboarding, and training is a plus.
Responsibilities
- Support the Store Manager in daily operations, including opening/closing procedures and overall store performance.
- Lead, motivate, and coach team members to drive sales, meet KPIs, and maintain a high-performing environment.
- Provide training on customer service, product knowledge, and sales strategies.
- Deliver and uphold exceptional customer service standards; handle inquiries and resolve issues promptly and professionally.
- Oversee inventory control, stock levels, and merchandising to ensure strong product availability and appealing displays.
- Manage cash handling, POS operations, and ensure accuracy and compliance with company policies.
- Coordinate scheduling and staffing to support business needs and maintain operational efficiency.
- Review sales performance and support implementation of strategies to improve results.
- Maintain a clean, organized, and safe store environment.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
501-1,000 employees
