Supervisor - Warehouse 2nd Shift

Nippon Express USA • Madison, AL

1d • Onsite

About The Position

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo, employing approximately 72,000 employees at 733 locations across 47 countries. Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of air, land, sea, and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution, and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees, and has achieved significant growth as one of the top five international freight forwarders in the world. The Warehouse Supervisor will manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. This role involves supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. The supervisor is responsible for assigning, directing, and monitoring the work of the Warehouse staff to ensure effective customer service, quality & compliance, positive employee relations, safety & security.

Requirements

• Excellent analytical, interpersonal and organization skills
• Positive attitude, and the ability to multi-task and calmly handle quickly changing priorities under tight deadlines
• Great attention to details
• Minimum 3+ years of Ocean Import experience with previous experience in a Team Lead or Supervisory position
• Must be flexible with work schedule
• Strong leadership skills
• Strong customer service skills
• Good verbal and written communication skills
• Great computer skills (Microsoft Word & Excel, Outlook)
• High school diploma or equivalency certificate or significant or relevant or appropriate working experience

Responsibilities

• Supervise and direct warehouse staffing in performing work according to Warehouse operating principles and procedures, compliance with applicable government regulations, company policies and procedures
• Monitor performance of staff to ensure timely and proper picks, accurate packaging and paperwork, deliveries, transfers and excellent customer service with zero damages or losses and ensure all associates are trained on processes
• Maintain effective inventory controls and records to ensure inventory accuracy
• Document, record and report all inventory discrepancies to the Warehouse Manager in a timely manner
• Maintains a positive employee relations environment in compliance with Company policies
• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, assuring quality of goods and problem solving
• Communicate job expectations and coach employees
• Responsible for approval of timesheets and partnership with HR
• Ensuring basic maintenance standards and compliance with health and safety regulations
• Communicate, coordinate, and partner with other departments in warehouse to provide clear communication on order status
• Prepare work instructions

Benefits

• Medical, Dental, and Vision beginning the 1st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees