Supervisor, Transportation

RXO, Inc. • Hebron, KY

1d

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Supervisor, Transportation at RXO, you will coordinate and handle a variety of transportation activities, as well as supervise day-to-day transportation operations and strive to meet or exceed customer expectations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. What your day-to-day will look like: Act as a liaison for Transportation, Operations, carriers, vendors, and customers Lead and supervise transportation staff, including training and evaluating employee performance; recommend or initiate hiring, promotions, transfers, or disciplinary actions Perform the routing, planning, updating and/or tracking duties of orders and shipments Complete the analysis and resolution of carrier performance and compliance issues Track and trace shipments for customers to ensure on time, accurate and satisfactory deliveries; provide updates, as necessary Investigate and resolve issues submitted by customers, carriers and/or clients; provide follow-up and reporting as required Correctly maintain and generate required reports; properly process, audit and file various documentation

Requirements

• 5 years of transportation or supply chain experience
• Experience with Microsoft Office and Windows applications with ability to create complex formulas in Excel
• Lift objects of various shapes, sizes, and weights up to 25 lbs.
• Stand, sit or walk for extended periods of time
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Tolerate hot or cold warehouse environments

Nice To Haves

• Bachelor’s degree
• 1 year of supervisory experience
• Solid leadership and collaboration skills with experience effectively supervising, coaching, and influencing employees

Responsibilities

• Act as a liaison for Transportation, Operations, carriers, vendors, and customers
• Lead and supervise transportation staff, including training and evaluating employee performance; recommend or initiate hiring, promotions, transfers, or disciplinary actions
• Perform the routing, planning, updating and/or tracking duties of orders and shipments
• Complete the analysis and resolution of carrier performance and compliance issues
• Track and trace shipments for customers to ensure on time, accurate and satisfactory deliveries; provide updates, as necessary
• Investigate and resolve issues submitted by customers, carriers and/or clients; provide follow-up and reporting as required
• Correctly maintain and generate required reports; properly process, audit and file various documentation

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Manager