Supervisor, Transportation Services

Northwell Health

About The Position

Supervises and coordinates the daily activities of the Transportation Services department. Supervises the Route Service Representatives (RSR’s); verifies logistical concerns of the Central Laboratories clients are handled accordingly; oversees the delivery of reagents and supplies from outside vendors. Maintains courier fleet of vehicles; maintains records of drivers and ensures their registration/licenses are valid and up-to-date.

Requirements

Associate's Degree required, or equivalent combination of education and related experience.
Valid Driver's License in New York State required, plus specialized certifications as needed.
4-6 years of relevant experience and 0-2 years of leadership / management experience, required.

Responsibilities

Promotes Transportation Services department goals by selecting, motivating, and training capable team members.
Leads the activities of assigned Transportation Services team members by communicating and providing guidance toward achieving department objectives.
Supervises, hires, trains, disciplines, and evaluates the performance of staff; ensures performance appraisals are completed in a timely manner; sets priorities daily and delegates work assignments; schedules staff hours, vacation and sick time to ensure appropriate coverage.
Coordinates the daily activities of Logistics and the Central Laboratory Warehouse; completes and submits RSR and storeroom personnel payroll; communicates operational information, and changes in policies and procedures; ensures delivery of final reports to clients and coordinates the delivery of requested supplies.
Validates the amount of supplies needed against the number of tests sent to Core Laboratory; sorts and delivers final reports to clients via fax or RSR; coordinates the acquisition and delivery of supplies to clients.
Troubleshoots client/logistical issues, i.e. specimen problems, changing client accounts, set-up of client accounts; performs the duties of dispatcher for courier transport services; ensures requests for pickups and messenger services are met; keeps a log of requests for pickups.
Assists management in the layout of courier routes; ensures the completion of required documentation; ensures the maintenance of courier log; enters receipt data into daily and central log book.
Submits expense report and logs associated expenses to central log book or PC database; ensures courier vehicle/communication equipment maintenance and in-service; ensures proper use and maintenance of courier vehicles.
Ensures disabled vehicles are picked up and repaired; ensures receipt of incurred vehicle charges; coordinates repair of courier communication equipment; ensures communication equipment is used and maintained in accordance with operating procedures.
Supervises storeroom activities; coordinates receipt of supplies from vendors; ensures packing slips are maintained in files and received into the materials management system; coordinates supply orders going to clients.
Ensures placement of inventory within storeroom; monitors the ordering of supplies and notifies appropriate personnel of the inventory that requires replacement; ensures volume statistics are completed and distributed to appropriate personnel; performs the duties of RSR, as necessary.
Performs related duties as required.
All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.