Supervisor - Surplus Lines

Acrisure • Grand Rapids, MI

1d • Hybrid

About The Position

Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $4.3 billion in revenue since 2013 and deploys the best of Human and Artificial Intelligence (AI) at scale to reimagine financial service product distribution. Acrisure employs over 17,000 employees across 21 countries. Led by co-founder, CEO and President Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI. We have an exciting opportunity to join our Surplus Lines team as the Supervisor. In this role you will be responsible for overseeing the daily responsibilities for your assigned region within the Surplus Lines team ensuring timely completion of tasks in accordance with our standard operating procedures. The individual will foster collaboration and support amongst their team members within their assigned region. The Supervisor will directly oversee the day-to-day operations of the filing team for their assigned region.

Requirements

• Ability to multi-task in a fast-paced environment is required
• Must possess strong computing skills, including Microsoft Office and, specifically, Excel
• Must be able to work independently after given instructions and guidance and enjoy a high degree of interaction with team members
• Must have a high level of problem-solving capacity
• Must be self-motivated and driven
• Must communicate effectively – both in writing and orally
• Must be willing and able to work overtime, particularly between January and April
• Bachelor’s degree or higher is preferred, but equitable work experience will be accepted.
• At least one year of experience in a leadership role is preferred.
• At least one-year experience in a regulatory, compliance, or audit environment required.
• Ability to multi-task in a fast-paced environment is required.
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

• At least one year of experience in a leadership role is preferred.
• Bachelor’s degree or higher is preferred, but equitable work experience will be accepted.

Responsibilities

• Assist the current Manager with day-to-day oversight of surplus lines staff.
• Oversee daily responsibilities of Surplus Lines staff; ensure they are completed timely and in accordance with our standard operating procedures.
• Provides recommendations for promotions and/or corrective action plans for surplus lines staff.
• Efficiently manage and coordinate the work of the assigned area.
• Schedule and hold weekly one on one’s with surplus lines staff.
• Direct and monitor the daily workflow of the filing processes and activities.
• Provides agency partners with hands-on, one-on-one guidance and assistance with tax filing questions and reporting requirements.
• Maintains day-to-day regulatory documents in an organized and timely fashion at the direction of the team.
• Assists in the development and implementation of team processes ensuring state regulations and guidelines are adhered to.
• Resolves non-routine problems as required.

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees