Supervisor of School Based Preventive Services

Gateway-Longview, Inc. • Buffalo, NY

15h • Onsite

About The Position

The Supervisor of School-Based Preventive Services provides leadership, oversight, and coordination of program operations to ensure the effective delivery of preventive services within school and community settings. Working in close partnership with the Program Director, this role supports staff supervision, and continuous quality improvement aligned with organizational goals, regulatory requirements, and best practices in youth and family services. The Supervisor is responsible for managing day-to-day program activities, supporting and coaching staff, fostering collaborative relationships with school partners and community stakeholders, and ensuring services are trauma-informed, culturally responsive, and outcome-driven. This position also contributes to program development, data monitoring, compliance, and reporting efforts to enhance service impact and sustainability. Gateway Longview’s Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.

Requirements

• Ability to work with diverse populations and demonstrate cultural competence in addressing the unique needs of diverse communities and staff.
• Ability to adapt to changing circumstances and evolving organizational and community needs.
• A strong sense of ethics and integrity, making decisions that align with the values of the organization and the welfare of the youth and families worked with.
• Excellent communication and interpersonal skills to interact with staff, clients, stakeholders, and other professionals effectively.
• Clear and concise written and verbal communication that conveys ideas and information effectively.
• Comfort and proficiency with electronic medical records, technology, and data management systems.
• Must have a high degree of discretion when dealing with confidential information.
• Fluent with the concepts of family-driven, youth-guided care; understands that improvement in the health and behavioral health status of the youth is pivotal to ongoing success.
• Available to work non-traditional hours, including weekends and evenings to support specific programmatic schedules, crisis intervention needs, and on-call support.
• Provide transportation assistance as needed.
• Ability to travel to meetings at off-site locations.
• Master’s Degree in Clinical/Human Services discipline with three (3) years experience in human services.
• Valid New York State driver’s license, adequate auto insurance, and reliable transportation to travel locally on a regular basis is required.
• Access to personal vehicle for daily travel and client transportation as needed.

Nice To Haves

• Supervisory experience

Responsibilities

• Adhere to and enforce program policies and procedures to ensure efficient program delivery.
• Provide regular clinical and administrative supervision to staff through a trauma-informed approach.
• Ensure program compliance with relevant regulations, standards, and contractual obligations.
• Collaborate with the program director, ECDSS, identified school districts and stakeholders to ensure best practices that aligns with Gateway-Longview’s core values and the contractual expectations of ECDSS.
• Maintain and oversee a trauma-informed, accountable referral and intake process in collaboration with ECDSS and the Program Director, ensuring timely access to services, clear documentation, and alignment with program standards and regulatory requirements.
• Support the program director through effective efforts to recruit, train, and supervise the Family Support Specialists.
• Foster a positive and inclusive work environment that encourages collaboration and creativity.
• Collaborate with the program director to deliver staff meetings and staff performance evaluations.
• Maintain collaborative and positive relationships with community partners, school districts, stakeholders, and other relevant organizations.
• Collaborate with the program director to maintain and monitor a quality improvement process that will continuously improve service delivery.
• Prepare reports and documentation for internal and external stakeholders.
• Utilize, monitor, and audit CONNECTIONS case records and family records through case record review and quality improvement processes.
• Represent the program and Gateway-Longview at community events.
• Other duties as assigned

Benefits

• Medical plan insurance effective the first of the month following hire date
• Dental plan insurance effective the first of the month following hire date
• Vision plan insurance effective the first of the month following hire date
• Flexible spending accounts
• Wellness program
• Employee assistance program
• A 403B retirement plan
• Up to 11 paid holidays
• Up to 33 days of PTO each year, with the opportunity to start using PTO after hire date
• Trainings
• Advancement opportunities
• Formal leadership pipeline

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees