Supervisor Scheduling
About The Position
As a Scheduling Supervisor, you will be responsible for overseeing the daily operations of the scheduling team, ensuring efficient patient access and resource utilization. Every day you will manage and mentor scheduling staff, monitor appointment workflows, resolve complex scheduling issues, and ensure adherence to policies and customer service standards. To be successful, you will demonstrate strong leadership, meticulous attention to detail in scheduling, and excellent communication skills, crucial for optimizing patient flow and team performance.
Requirements
- High School Graduate or High School GED and 5 years in medical registration/scheduling setting
- None, upon hire
Responsibilities
- Oversight of all scheduling staff at assigned office.
- Ensure accurate and complete provider schedules at assigned office.
- Track staff productivity in various areas.
- Audit patient care slips, ensure completion of no show reports, and reminder calls for assigned office.
- Implement internal policies and procedures to ensure efficient operation of the department.
- Oversee Order Facilitator, completion of provider and employee tasks, and hospital scheduling process at assigned office.
- Cover scheduling areas as needed during peak times, vacations, illnesses, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
