Scheduling Supervisor

ACES • San Diego, CA

4d • $25 - $28 • Remote

About The Position

ACES is an ABA therapy provider dedicated to enhancing the quality of life for individuals and families impacted with autism and other developmental disorders. We were founded on the values of providing empathy, care and fun to our clients, and the role of a Scheduling Supervisor is to be the front line of our service standards and excellence. You will work alongside our schedulers conducting all the same duties as a scheduler plus you will service as primary point of contact for scheduling mattered related to your assigned Pod. You will work directly with our clinical team members to coordinate team members and client schedules based on provided scheduling parameters, with focusing on fulfilling utilization for both parties. You will utilize industry-leading scheduling software to ensure accuracy of client and team member schedules, while providing exceptional customer service in your daily interactions with our team members. You will work collaboratively with a variety of departments within ACES to meet the needs of your region to influence to growth

Requirements

• Supervisory and/or People Management experience (required)
• Scheduling experience (required)
• Energetic self-starter with superb creative problem solving and organizational skills
• Mission-driven team member, dedicated to impacting the lives of our clients
• Soft-leadership skills
• Enjoys motivating a team and building a collaborative work culture
• Outcome oriented- results focused with strong performance culture
• Ability to thrive in fast-paced environment while multi-tasking important time-sensitive tasks
• Team oriented- by being cooperative and collaborative
• Tech-savvy; our current systems include CentralReach, MS Office 365, SharePoint, Avachato, Zendesk, Microsoft Dynamics
• Ability to exert up to 10 pounds of force and lift/move up to 15 pounds
• Ability to sit for long periods of time (up to 3 hours at a time) during the scheduled workday

Nice To Haves

• ABA experience (highly preferred but not required)
• Supply chain logistics experience/education strongly preferred
• Creativity and problem-solving skills

Responsibilities

• Work alongside our schedulers conducting all the same duties as a scheduler plus you will service as primary point of contact for scheduling mattered related to your assigned Pod.
• Work directly with our clinical team members to coordinate team members and client schedules based on provided scheduling parameters, with focusing on fulfilling utilization for both parties.
• Utilize industry-leading scheduling software to ensure accuracy of client and team member schedules, while providing exceptional customer service in your daily interactions with our team members.
• Work collaboratively with a variety of departments within ACES to meet the needs of your region to influence to growth

Benefits

• Working in a casual, fun, supportive and inclusive work environment
• Making an impact in the lives of our clients and families by matching their needs with our services
• Working with a collaborative, innovated, and fast-growing organization
• Learning soft leadership skills to prepare you in becoming a supervisor
• Earning a competitive salary, with Medical, Dental, Vision, Life Insurance and 401k benefits
• Paid sick time and holidays
• Opportunities for career growth and development ... we love to promote from within!
• Exclusive access to thousands of discounts– save money on everything from hotels and travel, theme parks, new car purchases and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed