This position works under the direction of the manager, serves as a primary resource to the Acute Revenue Cycle department staff and leadership. They oversee the registration process for all areas reporting to the areas of which they are supervising including pre-registration and registration. (Eligibility, price estimation, payment plans, upfront collections, medical necessity checking and financial counseling, referring those patients to appropriate sources for follow up as needed.) The supervisor is responsible for day-to-day leadership for patient registration assisting with process, workflow, and escalations. This role will work to ensure on a daily, weekly, and monthly basis that key performance indicators are met or exceeded through staff productivity and system issue monitoring.
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Career Level
Manager
Education Level
No Education Listed