Supervisor Retail

Ace Hardware•Huntington Beach, CA

1d•$22 - $23

About The Position

This person enjoys a fast paced challenging environment and has a positive outlook on life. You love to help customers and you are a leader who rallies and develops your team. You take pride in ownership of your work. We are focused on providing world class service to our customers and our employees.

Requirements

Previous retail experience, preferably in a hardware store or related industry.
Strong leadership and interpersonal skills with the ability to motivate and coach a team.
Excellent communication skills, both verbal and written.
Proven track record of achieving sales targets and delivering exceptional customer service.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

Knowledge of hardware products and tools is a plus.

Responsibilities

Team Leadership: Assist the Store Manager in leading and motivating a team of sales associates to achieve sales targets and deliver exceptional customer service.
Inventory Management: Oversee inventory levels, conduct regular counts, and assist with merchandise ordering to ensure adequate supply and minimize outs.
Customer Service: Provide expert product knowledge and assistance to customers, resolving any inquiries or issues in a timely and professional manner.
Sales Support: Drive sales by actively engaging with customers on the sales floor, promoting special offers, and upselling products when appropriate.
Training and Development: Assist in training new employees on company policies, procedures, and product knowledge to ensure a knowledgeable and efficient team.
Store Operations: Help maintain a clean, organized, and safe working environment by adhering to company standards and procedures.
Administrative Tasks: Assist with administrative duties such as cash handling, opening/closing procedures, and reporting as needed.