Supervisor (Retail)
About The Position
The Supervisor is responsible for overseeing daily restaurant operations, ensuring high standards of service, cleanliness, and staff performance. Acting as a key link between staff and management, this role involves supervising front-of-house activities, supporting team development, resolving guest issues, and maintaining compliance with health and safety regulations. The ideal candidate is a hands-on leader with strong interpersonal skills, a passion for hospitality, and a commitment to delivering an exceptional dining experience while supporting the restaurant's operational and financial goals.
Requirements
- Previous experience in a supervisory or leadership role within the restaurant or hospitality industry.
- Proficiency in restaurant operations, including inventory management and financial reporting.
- Knowledge of health and safety regulations and a commitment to upholding them.
Responsibilities
- Lead and inspire team members to deliver outstanding customer service.
- Oversee daily operations to ensure a smooth and efficient workflow.
- Train new team members and provide continuous coaching and feedback.
- Foster a welcoming and inclusive atmosphere for both guests and staff.
- Maintain high-quality standards to ensure products are prepared to perfection.
- Monitor inventory levels and place orders as needed to meet demand.
- Collaborate with management to implement new initiatives and improvements.
- Address guest feedback and concerns promptly to ensure a positive experience.
- Uphold health and safety guidelines to maintain a clean and safe environment.
- Cultivate a positive and respectful work culture that promotes teamwork and excellence.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
