Supervisor, Protective Services

Sutter Health•Novato, CA

About The Position

Incorporates enterprise, operating unit, and regional guidance and direction into affiliate security program(s) to result in security services that are aligned, coherent, and operated in accordance with system standards. Provides leadership, direction and supervision to subordinate shift leads and frontline teams. Ensures effective synchronization of staffing, technology, and processes, to safeguard people, property, assets, and interests.

Requirements

HS Diploma or General Education Diploma (GED)
5 years of recent relevant experience.
Solid expertise in formal/structured security risk assessment methodology, including the ability to mitigate risk by synchronizing the efforts and capabilities of people, process, and technology.
In-depth knowledge of building security staffing models; developing post/patrol strategies; effectively applying security technologies; and coherently blending all program elements with tailored processes to effectively manage risk within a clinical environment.
Broad working knowledge of health care operations and their related security requirements including, but not limited to, hospitals, clinics, medical offices, and their protective services needs.
Extensive knowledge and understanding of current and emerging physical security trends, risks, threats, countermeasures, vulnerabilities, and mitigations ranging across the spectrum from workplace violence to terrorism to loss prevention to behavioral challenges.
Working knowledge to establish and deliver on key performance indicators that ensure high availability and integrity of security devices and equipment that are integrated into an overarching/coherent security plan.
Written and verbal communication skills, including the ability to give presentations and translate complex concepts into business and clinician relatable language.
Demonstrated ability to work under stress in emergencies, and the flexibility to handle simultaneous high pressure demands.
Demonstrated ability to quickly learn new systems/applications and grasp fundamentals/concepts of systems.
Superior ability to interact with all stakeholders, build relationships at all levels across all business units and organizations, and understand business imperatives.
Demonstrated ability to direct the collection of relevant data; mature the data into information and knowledge; and to make fully rationalized recommendations that identify risks of action, risks of inaction, and resource requirements; accurately express projected returns on investment and follow-through post-delivery to measure ROI throughout program execution/steady state.