Supervisor, Pharmacy Technicians

UPMC

About The Position

Ready to lead a team that’s dedicated to exceptional patient care? UPMC Somerset is seeking a Supervisor, Pharmacy Technicians to guide our pharmacy operations and support a team committed to accuracy, safety, and compassionate service. This is a great opportunity for someone who thrives in a fast-paced hospital setting and brings quick thinking, creative problem‑solving, and a kind, supportive leadership style to their work. In this role, you’ll oversee the daily operational functions of the department, ensure seamless communication, and serve as a key liaison between pharmacy leadership, staff, and hospital partners. You will guide our pharmacy operations during a consistent 7:00 AM–3:30 PM schedule, with occasional off‑shift coverage to meet staffing needs. If you’re energized by coordinating people and processes—and you enjoy working in an environment where every detail contributes to patient wellbeing—you’ll feel right at home here.

Requirements

Completion of high school diploma or equivalent required.
5 years of experience as a Pharmacy Technician, 2 of which should be in a leadership capacity.

Responsibilities

Supervise day‑to‑day pharmacy operations, ensuring accurate, efficient, and high‑quality pharmacy services across centralized and decentralized areas.
Oversee purchasing and inventory control, determining appropriate drug quantities and adhering to cost‑savings initiatives.
Maintain compliance with regulatory requirements including JCAHO, Pennsylvania Department of Health, FDA, DEA, USP, and OSHA.
Ensure appropriate handling, procurement, and documentation of controlled substances in accordance with DEA guidelines.
Establish and maintain effective communication within the pharmacy and with hospital staff to support smooth operations and high-quality patient care.
Coordinate daily activities of pharmacists and pharmacy technicians to ensure optimal workflow and staffing.
Assist Pharmacy Leadership with recruiting, onboarding, and training staff, ensuring employees are prepared to meet performance expectations.
Monitor staff performance, conduct performance appraisals, and partner with leadership on coaching or corrective actions when needed.
Stay current with developments in pharmacy practice, technology, regulations, and healthcare trends, sharing knowledge and insights with the team.
Provide or oversee required training, testing, and competency assessments, maintaining appropriate documentation and fostering professional growth.
Participate in the development and implementation of departmental policies and procedures.
Ensure patient safety by adjusting staffing schedules to account for sick leave, vacations, and fluctuating patient census.
Assist in preparing, implementing, and monitoring capital and operating budgets.
Manage pharmacy scheduling to ensure adequate coverage and efficient workflow.
Oversee packaging, labeling, and distribution of medications according to established standards, continuously identifying opportunities to enhance services and processes.