Supervisor Patient Transportation - Samaritan Hospital - Full Time
About The Position
Supervisor, Patient Transport Department - Samaritan Hospital - Troy, NY St. Peter's Hospital, a member of St. Peter's Health Partners is looking for full time Supervisor of Patient Transportation for our Albany Acute Care facility. This position will be responsible for the documentation, communication, and dispatching of a wide variety of patient transportation requests from customers located throughout the hospital. What you will do: Prioritizing requests for timely and efficient patient flow. Responsible for team supervision of the transportation staff. The qualified candidate will also be responsible for maintaining the Care Logistics/EPIC transportation system, zone phone and pager transportation system. Receiving all computer and telephone communications and issuing assignments to staff throughout the shift. Conducts customer service rounds with emphasis on patient satisfaction. Assists in training new employees on all job functions. We are looking for a qualified candidate with previous customer service, computer and telephone skills. This position coordinates with many departments throughout the hospital so excellent communication and the ability to work with clinical, medical and various other departments is a must. Must be able to multitask in a fast pace environment.
Requirements
- High school diploma
- Ability to read, write and speak English
- Excellent communication skills
- Computer Skills-excel, word, etc. required
- COVID-19 Vaccine Required
Nice To Haves
- Previous patient transportation system experience helpful
- Previous use of transportation computer system (Tele-tracking, Care Logistics, EPIC) helpful
Responsibilities
- Prioritizing requests for timely and efficient patient flow.
- Responsible for team supervision of the transportation staff.
- Responsible for maintaining the Care Logistics/EPIC transportation system, zone phone and pager transportation system.
- Receiving all computer and telephone communications and issuing assignments to staff throughout the shift.
- Conducts customer service rounds with emphasis on patient satisfaction.
- Assists in training new employees on all job functions.
Benefits
- Competitive salary
- Excellent benefits including health/vision/dental insurances
- Paid leave
- 403b with a company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
