Supervisor Patient Financial Services - Full Time - Days - AHSIC

Atlantic Health • Morris Plains, NJ

1d

About The Position

The AR Supervisor is responsible for overseeing the accounts receivable team to ensure timely and accurate billing, posting, and collections for Durable Medical Equipment (DME) services. This role focuses on optimizing revenue cycle performance, reducing aging accounts, and maintaining compliance with CMS, payor guidelines, and company policies.

Responsibilities

• Supervise daily operations of the AR team, including payment posting, claim follow-up, and denial management.
• Monitor AR aging reports and implement strategies to reduce outstanding balances.
• Ensure compliance with CMS regulations, payor requirements, and internal policies.
• Train and mentor team members on billing processes, system updates, and best practices.
• Collaborate with insurance verification, customer service, and cash posting teams to resolve issues impacting collections.
• Develop and maintain reporting tools to track KPIs such as DSO (Days Sales Outstanding), collection rates, and denial trends.
• Assist with audits and provide documentation for accreditation and regulatory reviews.
• Identify process improvement opportunities and work with leadership to implement changes.
• Handle escalated issues from staff and communicate resolutions effectively.
• Maintain confidentiality and accuracy in all financial transactions.
• Process bi-weekly payroll for staff.
• Any other duties as deemed necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees