Supervisor Patient Access (Evenings) Lansdale

Jefferson Health Plans

2d • Onsite

About The Position

Oversees the daily registration functions within Patient Access’s scope of work. Ensures the operational unit is staff appropriately. Promotes a positive patient experience for patients and families. Demonstrates strong verbal and written communication and customer service skills when interacting with staff, patients, families, and leadership. Supervises efficient and compliant registration processes ensuring regulatory and compliance requirements including adherence to departmental and institutional protocols. Prioritizes responsibilities to complete daily work requirements, resolves departmental and patient problems as needed and monitors key performance metrics to ensure goals are achieved.

Requirements

• Associate’s degree in healthcare or business admin required or in lieu of degree a minimum of 5 years of work experience in a physician office/practice, hospital setting, healthcare insurance provider or other healthcare relevant experience .
• Minimum of 2 years of patient registration experience required
• Minimum of 3 years of supervisory experience in a physician practice or hospital environment , healthcare insurance provider or other healthcare relevant experience required.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees