Supervisor - Pain Services Clinic

Providence • Seattle, WA

15h • Onsite

About The Position

The Pain Services Supervisor oversees all reception, scheduling, billing, medical records and clinic flow elements of Swedish Pain Services (SPS) at all of its locations. Acts as a resource for all SPS Departments. Supervises the work of the Patient Services Coordinators, Patient Financial and Scheduling Specialists, Office and Billing Coordinators. Teams with the Clinic Manager and Medical Director to oversee the functions and operations of SPS and is part of the management/leadership team. Develops policies and workflow for business office/front office/administrative operations. Effectively responds to all patient feedback and customer service issues, maintains written log and participates in related problem solving. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Associate's Degree Or equivalent from a two-year college or technical school --or-- Work experience may be substituted for the educational requirement
• 5 years of experience within a healthcare business office environment

Responsibilities

• Oversees all reception, scheduling, billing, medical records and clinic flow elements of Swedish Pain Services (SPS) at all of its locations.
• Acts as a resource for all SPS Departments.
• Supervises the work of the Patient Services Coordinators, Patient Financial and Scheduling Specialists, Office and Billing Coordinators.
• Teams with the Clinic Manager and Medical Director to oversee the functions and operations of SPS and is part of the management/leadership team.
• Develops policies and workflow for business office/front office/administrative operations.
• Effectively responds to all patient feedback and customer service issues, maintains written log and participates in related problem solving.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees