Supervisor - Operations | Friday to Sunday 4 PM to 3 AM
About The Position
As the Supervisor - Operations, you will be responsible for supervising one or more departments within a warehouse operation, which includes receiving, picking, packing, shipping, wire cutting, light assembly, and warehouse housekeeping. You will report directly to a Manager or Senior Manager Operations. Key aspects of this role involve training, coaching, and counseling associates, with the potential to have at least two or more direct reports. You are expected to adhere to all operational, audit, safety, and company policies, with a strong focus on meeting customer requirements. Additionally, you will contribute to the development of processes and procedures within the operation.
Requirements
- High School Degree or Equivalent required
- 3 years warehouse and distribution operations experience
- 1 year experience leading warehouse associates
- Ability to operate a forklift or have the ability to obtain a forklift certification
- Strong knowledge of inventory control processes
- Knowledge of electrical, construction or mechanical products
- Strong communication and interpersonal skills
- Strong time management skills
- Basic computer skills
- Attention to detail
- Ability to learn and use business planning systems
- Resolve problems in a timely manner under stressful situations
- Comfortable working in a team environment
- Ability to operate hand and power tools and equipment
- Ability to anticipate and prepare for customer needs
Nice To Haves
- Fork Lift Certification preferred
Responsibilities
- Coordinate employee work assignments to achieve inbound and outbound service requirements
- Direct achievement of performance objectives related to productivity, quality, service, and safety
- Monitor workflow, work completed, error rates and related metrics and takes corrective action
- Ensure procedures are observed, implemented, and enforced
- Confirm quality and inspection process is accurate and excess costs are eliminated
- Ensure safe working environment and follows safety regulations
- Maintain accurate time, attendance, and performance management records
- Maintain positive employee relations and morale
- Recommend performance management actions
- Assist in developing and documenting warehouse processes
- Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
- Process returned merchandise
- Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
- Develop and implements training certification programs and ensures warehouse employees receive training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
