Supervisor, Operations (Training)

The North Face • Jonestown, PA

4d • Onsite

About The Position

At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. As a purpose‑led, performance‑driven company, we are committed to inclusion, diversity, equity, and action. So before we get to the job details, take a minute to learn more about us — our values and our culture — by visiting VF Careers or www.vfc.com. Our Jonestown Distribution Center plays a key role in delivering iconic VF Corporation brands to customers. We proudly support the distribution of Vans® and The North Face®, ensuring quality and speed from our state-of-the-art facility. What will you do? A day in the life of a Training Supervisor at VF looks a little like this. You will lead the development, coordination, and execution of training programs that support efficient, safe, and high-performing operations across the Distribution Center. You’ll partner with leaders, floor trainers, and cross-functional teams to ensure associates have the tools, knowledge, and support necessary to succeed. Let’s break down that day-in-the-life a bit more. Oversee the development, maintenance, and continuous improvement of Standard Operating Procedures (SOPs) to ensure they meet DC standards. Evaluate and update existing training programs, recommending process enhancements as business needs evolve. Lead new hire onboarding, including orientation and long-term engagement programs designed to increase productivity and retention. Analyze production, quality, and efficiency data to identify training gaps and make recommendations for improvement. Provide daily leadership, coaching, and direction to floor trainers and assist in building training capability across the DC. Generate, interpret, and review DC/Labor Management (LM) reports to support throughput goals. Ensure full compliance with VF policies and procedures and always maintain a “tour-ready” facility. Support operational projects related to safety, quality, productivity, and associate development.

Requirements

• Generally 2+ years of related experience.
• Communication Excellence: Strong verbal and written communication skills, with the ability to confidently present to and moderate large groups. (Bilingual Spanish preferred.)
• Training & Facilitation: Demonstrated ability to design, conduct, evaluate, and continuously improve training programs.
• Leadership: Proven experience coaching, developing, and motivating employees to achieve performance goals.
• Planning & Organization: Ability to proactively plan, schedule, and execute multiple tasks in a fast‑paced environment with exceptional attention to detail.
• Collaboration: Strong listening skills and the ability to partner effectively with stakeholders across all levels of the organization.
• Problem‑Solving: Strong analytical skills with the ability to interpret operational data and translate insights into actionable training strategies.
• Technical Skills: Experience using WMS (PkMS), SAP, and Microsoft Office Suite.
• Flexibility to work extended hours, including weekends, as business needs require.
• Ability to adapt in a fast-paced environment and lead teams effectively.

Nice To Haves

• Experience supporting large‑scale quality, safety, or productivity improvement initiatives.
• Experience working cross‑functionally with departments such as Operations, HR, and Engineering.
• Bachelor’s degree in Supply Chain, Business Management, or a related field.

Responsibilities

• Oversee the development, maintenance, and continuous improvement of Standard Operating Procedures (SOPs) to ensure they meet DC standards.
• Evaluate and update existing training programs, recommending process enhancements as business needs evolve.
• Lead new hire onboarding, including orientation and long-term engagement programs designed to increase productivity and retention.
• Analyze production, quality, and efficiency data to identify training gaps and make recommendations for improvement.
• Provide daily leadership, coaching, and direction to floor trainers and assist in building training capability across the DC.
• Generate, interpret, and review DC/Labor Management (LM) reports to support throughput goals.
• Ensure full compliance with VF policies and procedures and always maintain a “tour-ready” facility.
• Support operational projects related to safety, quality, productivity, and associate development.

Benefits

• extensive development and growth opportunities for your current and future positions
• a competitive compensation package
• a strong benefits package that includes medical, dental, vision, and 401(k)
• a diverse and inclusive culture based on respect, connection, and authenticity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees