Supervisor of Quality Assurance

Love's • Village, OK

201d • Remote

About The Position

Welcome to Love's: We are seeking a Supervisor of Quality Assurance to help contribute to the success continued of Love's IT teams. You will provide leadership to a variety of IT professionals ensuring high-performing cross-functional teams that deliver on key business objectives. This role will oversee the management of the quality team for the Love's mobile application and functions. You will work collaboratively with business and IT professionals to enhance the effectiveness of IT practices across the organization. This leader will drive continual improvement, transformation, foster accountability, and promote transparency across all levels. Teams under this role's supervision will work on the development, maintenance, and support of enterprise applications.

Requirements

• 2+ years of experience of team lead or supervisory experience with 3+ direct reports.
• Bachelor/Master's degree preferred.
• Professional or Technical Designations preferred (Agile, CSM, CPO, Six Sigma, CBAP, ITIL, SAFe or similar).
• 5+ years of relevant work experience.
• Familiarity with MS office suite of applications.

Nice To Haves

• Experience managing distributed environments including on-site, hybrid, and fully remote teams.

Responsibilities

• Guide and mentor team members to ensure they become self-organizing, high-performing teams.
• Partner with product owners, subject matter experts, and other business stakeholders to facilitate release planning, maintain healthy backlogs, and ensure prioritization aligns with business goals.
• Identify and remove obstacles that hinder team progress, ensuring smooth and uninterrupted delivery.
• Lead continual transformation efforts, championing changes that increase team efficiency, productivity, and engagement.
• Ensure relevant metrics are in place to provide teams and leadership with visibility into progress and areas of opportunity for improvement.
• Oversee a portfolio of projects, development initiatives, enhancements, and maintenance activities, ensuring alignment with business priorities.
• Ensure teams conduct and complete release planning, deployment, and post-deployment support, including change management and documentation processes.
• Foster an environment that encourages open dialogue and the resolution of conflicts in a constructive, collaborative manner.
• Assist in technical discussions with a baseline understanding of technology impacts and trade-offs.

Benefits

• Company funded tuition assistance.
• Paid Time Off.
• 401(k) - 100% Match up to 5%.
• Medical/Dental/Vision Insurance after 30 days.
• Competitive Pay.
• Career Development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Gasoline Stations and Fuel Dealers
• Education Level: Bachelor's degree